You9ll be the person who brings structure, clarity, and momentum to our hardware initiatives - a uniquely complex space where our Payments team, Hospitality engineering org, warehouse operations, and executive leadership all intersect. You9ll own the end-to-end coordination of how SpotOn introduces new hardware and manages hardware changes - from aligning teams early in the process, to tracking progress across workstreams, to making sure the right people are informed at the right time. This isn9t a role where you9ll be handed a playbook. You9ll write it. What You9ll Do 3 Drive hardware initiative planning and execution across cross-functional teams including Payments, Hospitality engineering, warehouse operations, Customer Success, Marketing, and Sales 3 Coordinate dependencies and changes across teams for new hardware launches and hardware updates, ensuring nothing falls through the cracks 3 Partner with the warehouse team to align on purchasing timelines, inventory readiness, and rollout sequencing 3 Own stakeholder communication with executive leadership (CEO, CTO, CPO) and VPs - keeping them informed, aligned, and unblocked 3 Ensure decisions are grounded in data - pushing the org to make well-supported calls and flagging when they9re not 3 Track and communicate project status across all active hardware workstreams, surfacing risks early and driving resolution 3 Collaborate with product marketing on positioning and go-to-market strategy for new hardware launches 3 Build the processes, templates, and rhythms that will define how SpotOn manages hardware programs going forward 3 Leverage tools like Jira to track workstreams, surface blockers, and keep teams aligned across concurrent initiatives What We9re Looking For 3 5-8+ years of experience in technical program management, preferably in a software or hardware-adjacent environment 3 Enough technical depth to hold a credible conversation with engineers - you don9t need to write code, but you need to understand tradeoffs 3 Proven track record of driving cross-functional initiatives in environments without perfect structure or clear playbooks 3 Strong communicator who can translate complexity into clarity for both technical teams and executive stakeholders 3 Data-driven by default - you push for evidence before decisions and know how to build the case when it doesn9t exist yet 3 Experience coordinating with supply chain, warehouse, or operations teams is a strong plus 3 Comfortable operating as a solo contributor without a PMO to lean on - you9re energized by building, not maintaining 3 Familiarity with Jira or similar project management tooling preferred 3 Past restaurant experience - especially having worked in one - is a serious plus Why This Role This is a rare opportunity to influence how hardware is managed at a company that9s scaling fast and building real things. You9ll have direct visibility with our executive team, meaningful ownership over outcomes that affect our restaurant customers, and the chance to leave a lasting mark on how SpotOn operates. If you9ve ever wanted to build the program management muscle at a company that actually needs it - this is it. Compensation: 3 Our base pay range starts at $150,000 -$200,000 for this role 3 Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan 3 Offers will be reflective of the candidate9s location and experience. Benefits: At SpotOn, we put people above everything else. We9re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can9t take care of our clients without taking care of our employees first, and that9s why we invest in you with a competitive benefits package which includes: 3 Medical, Dental and Vision Insurance 3 401k with company match 3 RSUs 3 Paid vacation, 10 company holidays, sick time, and volunteer time off 3 Employee Resource Groups to build community and inclusion at work 3 Monthly cell phone and internet stipend 3 Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address ([redacted].com). If something seems suspicious, please contact us at [redacted].