Technical ERP Analyst - Microsoft Dynamics 365 Business Central

We are seeking a Technical ERP Analyst with a focus on Microsoft Dynamics 365 Business Central to support, optimize, and extend our ERP environment in a food manufacturing business. This role partners closely with business users, IT, developers, and implementation partners to translate operational requirements into reliable, scalable Business Central solutions.

Position Details

Department: Information Technology
Reports To: ERP Manager
Status: Full time, Exempt
Salary Range: $85,000 - $95,000

Location: Hybrid
Schedule: Monday through Friday, 7:30 a.m.-4:00 p.m. CT, with hours that may vary based on business needs, agreed-upon schedule, and special projects.
Travel: Up to 25% annually to company facilities in Albert Lea, MN; Milwaukee, WI; and Palmyra, PA

Why You'll Love Working Here

Competitive Pay
Be rewarded for your teamwork and results.

Comprehensive Benefits

• Medical, Dental & Vision Insurance
• Free Employer Health Clinic
• Health Savings Account (HSA)
• Short- and Long-Term Disability Insurance
• Critical Illness, Accident & Hospital Insurance
• Voluntary Life Insurance (employee, spouse and child(ren)
• Company-paid $25,000 Basic Life Insurance for eligible full-time employees

Time Off

• Paid vacation
• Holidays

Retirement

• 401(k) with company match
• Discretionary profit sharing

Growth Opportunities

• Leadership development
• Training and mentorship
• Career advancement opportunities

About the Role

Ideal for an ERP professional with technical problem-solving skills and interest in manufacturing, supply chain, finance, reporting, integrations, and continuous improvement. Hands-on role bridging business operations and IT to improve core ERP processes and support scalable system solutions. Opportunity to grow as a Business Central subject matter expert in a collaborative, value-driven organization.

What You'll Do

• Provide day-to-day support for Microsoft Dynamics 365 Business Central users, including troubleshooting issues, resolving tickets, and escalating as needed.
• Configure, maintain, train, and support users across Business Central modules and processes such as finance, inventory, production, EDI, warehouse management, and related business functions.
• Gather requirements from stakeholders and translate them into practical ERP system solutions.
• Support ERP upgrades, testing, implementations, and master data governance efforts.
• Collaborate with ERP developers, partners, consultants, and internal teams on integrations with EDI, warehouse management, maintenance management, reporting, and other third-party systems.
• Develop and maintain documentation, training materials, process workflows, reports, analytics, and dashboards using tools such as JET Analytics, JET Reports, SSRS, and Power BI.
• Provide weekend and after-hours second-tier on-call support when needed.

What You'll Bring to the Table

• Bachelor's degree in Computer Science, Finance, Supply Chain, or a related field required.
• 2+ years of relevant experience supporting, configuring, or implementing Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, or a comparable ERP system preferred.
• Working knowledge of Business Central functions such as finance, sales, purchasing, inventory, warehouse management, manufacturing, production orders, lot tracking, and costing.
• Experience with Microsoft SQL Server, SQL query language, SSRS, JET Analytics, and Power BI preferred.
• Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate certification preferred, or willingness to pursue certification.
• Strong documentation skills, including business requirements, process maps, functional specifications, test scripts, release notes, user stories, and acceptance criteria.
• Strong written and verbal communication skills, analytical thinking, organization, attention to detail, confidentiality, reliability, and the ability to work independently in a remote environment while collaborating with a larger team.

Physical Requirements

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

This role requires standing, walking, bending, reaching, climbing, pushing, pulling, and lifting (occasionally lifting of up to 50 pounds). Employees must wear required personal protective equipment (PPE) while working in production areas.

Work Environment

This position is based in a food manufacturing facility where employees may be exposed to wet or humid conditions, moving machinery, cleaning chemicals, airborne particles, varying temperatures, and moderate noise levels. PPE is required in all production areas.

Facility Allergens

Our facility processes products containing:

Eggs, Milk, Wheat, Soy, Fish, Crustacean shellfish, Tree nuts

Ready to Apply?

Apply online: www.mrsgerrys.com/careers

Our Hiring Process

1. Apply online.
2. Interview with our team.
3. Receive a timely hiring decision-we move quickly for the right candidate.