Salary: $81,046.00 - $113,464.00 Annually
Location : Dade City, FL
Job Type: Full Time
Job Number:
Department: Information Technology
Division: Information Technology
Opening Date: 06/17/2026
Closing Date: 6/25/2026 11:59 PM Eastern
Salary Range: $81,046.00 - $113,464.00
Pay Grade: P47 (Exempt position)
Salary Disclosure: Rates of pay are based on education, skill, experience level and internal equity.

General Description
This position develops, implements, and provides knowledge transfer on standard tools and practices to enable reliable, secure, and efficient infrastructure services across Pasco County's heterogeneous environment. The Technical Engineer - Infrastructure is a hands-on leader responsible for designing, administering, and improving hybrid infrastructure spanning on-premises data center services and Microsoft cloud platforms (Microsoft 365 and Azure) within a US Sovereign Government Community Cloud (GCC) tenant. This is a high-level position requiring enterprise experience and knowledge across multiple enterprise systems. This position reports to the Sr. Operations Manager. Produce status reports including work performed, time allocated, risks, and issues. Perform related duties as assigned. Participate in on-call rotation and occasional after-hours maintenance.
Essential Job Functions

• Research, planning, upgrading, and installing core enterprise systems including all County-supported platforms.
• Administer and support Windows Server (2016/2019/2022+), Active Directory Domain Services (AD DS), DNS, DHCP, and Group Policy.
• Support hybrid identity using Microsoft Entra ID (Azure AD) and Microsoft Entra Connect, including troubleshooting directory sync issues and identity lifecycle processes.
• Establish and maintain standards for server builds, configuration baselines, patching, hardening, and performance monitoring.
• Administer and support Microsoft 365 tenant services including Exchange Online, Teams, SharePoint Online, OneDrive, and Exchange Online Protection (EOP).
• Manage Microsoft Entra ID Conditional Access, RBAC, and PIM for identity governance.
• Maintain Microsoft 365 configuration, licensing, domain settings, and service health across the GCC tenant environment.
• Administer Intune for device compliance, configuration profiles, MDM/MAM deployment, and application delivery.
• Perform SCCM (Configuration Manager) administration and configuration, including collections, software deployments, patching, and reporting.
• Perform SCCM (Configuration Manager) upgrades and installation.
• Utilize PowerShell to automate tasks, improve operational efficiency, and perform system configuration across Windows/AD, Entra ID, Exchange Online, SharePoint Online, Teams, and Intune.
• Administer VMware vSphere environments including HA/DRS configuration, VM provisioning, host performance tuning, and capacity management.
• Support and manage enterprise SAN storage systems including provisioning, zoning, monitoring, and performance analysis.
• Maintain environment security through configuration baselines, access auditing, and adherence to industry best practices.
• Support system backup/restore procedures, disaster recovery testing, and resiliency planning.
• Troubleshoot complex, cross-platform issues spanning cloud, identity, networking, server, storage, and application layers.
• Working on enterprise project systems/applications, including required project experience and project management responsibilities.
• Participate in change management processes, risk evaluation, execution planning, and post-change validation.
• Document systems, standards, procedures, diagrams, and troubleshooting guides.
• Provide knowledge transfer, mentoring, and collaboration across IT operations and project teams.

Knowledge, Skills and Abilities

• Expert knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP, VMware vSphere, and enterprise SAN storage systems.
• Senior-level experience administering Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive), Entra ID, and Intune in hybrid enterprise environments.
• Strong understanding of networking fundamentals: IP, DNS, SMTP, VLANs, routing concepts, and load balancing fundamentals.
• Experience with automation using PowerShell for administration and configuration tasks.
• Ability to diagnose and resolve complex technical issues that cross multiple technology areas.
• Strong documentation abilities and capability to mentor other IT team members.
• Excellent verbal and written communication skills.
• Ability to work independently or as a team member/leader depending on project needs
• Ability to adapt to rapidly changing technology environments.

Minimum Requirements
PHYSICAL SKILLS: Ability to communicate effectively using verbal, written and visual communication. Must be able to use and sit at a computer console for extended periods of time.

EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited college or university with a Bachelor's Degree in Computer Science, Management Information Systems or related field and four (4) years' experience in implementation, maintenance and administration of complex Windows networks OR graduation from an accredited college or university with an Associate degree in Computer Science, Management Information Systems or related field and six (6) years' experience in implementation, maintenance and administration of complex Windows networks.

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license. Microsoft Certified System Engineer or equivalent technical certificates preferred.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021
Benefits include:

• Florida Retirement System (FRS) retirement plan
• PTO (Paid Time Off)
• Paid holidays
• Group insurance
• Tuition reimbursement
• Deferred compensation
• Medical leave pool
• Annual medical leave buy-back
• Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year.

Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions.
01

I am aware that the following supplemental questions will determine my eligibility for this position.

• Acknowledge
• Decline

02

Are you a current Pasco County BOCC employee?

• Yes
• No

03

Which best describes your highest level of COMPLETED education?

• GED
• High School
• Associate degree
• Bachelor's Degree
• Master's Degree
• Doctorate
• None of the above

04

Which best describes the years of experience you have in implementation, maintenance and administration of complex Windows networks?

• Ten or more years of experience
• Nine years but less than ten
• Eight years but less than nine
• Seven years but less than eight
• Six years but less than seven
• Five years but less than six
• Four years but less than five
• Three years but less than four
• Two years but less than three
• One year but less than two
• Less than one year of experience

05

Do you possess a valid Florida driver's license or have the ability to obtain the license within 30 days from date of hire?

• Yes
• No

06

Are you a veteran who served as a member of the armed forces of the United States during a period of war, defined in Title 38, U.S.C., and who was separated from such service under honorable conditions, or the surviving spouse of any such veteran? (SUPPORTING DOCUMENTION IS REQUIRED AT THE TIME OF SUBMISSION OF APPLICATION OR NEXT BUSINESS DAY).

• Yes
• No

08

Are you legally authorized to work in the United States? Note: If hired, a Form I-9, Employment Eligibility Verification, must be completed at the start of employment.

• Yes
• No

09

Have you recently retired from the Florida Retirement System (FRS) Pension Plan or Investment Plan within the last 6 months?

• Yes
• No

10

Please specifically explain how your prior work experience and education match the qualifications for this position. (1000 characters or less)
11

How did you hear about this position?

• Billboard
• Facebook
• Friend/Family Referral
• Indeed
• Instagram
• Job Fair
• LinkedIn
• Magazine publication
• Nextdoor
• Pasco County employee
• Pasco County Facebook Page
• Pasco County website/Governmentjobs.com
• Pasco County Traffic Sign
• Utility bill insert
• X/Twitter
• YouTube
• Other

12

If a Pasco County employee referred you, please provide the name of the employee. If none, write N/A.
Required Question