Responsible for partnering with clients to analyze business processes, configure solutions, and implement data integrations between Netsmart software and third-party systems in both pre-production and production environments. This role serves as a bridge between client requirements and technical solutions, supporting system configuration, interface design, data validation, troubleshooting, and successful solution deployment.
Technical Consultant
Job Description Summary
Responsible for partnering with clients to analyze business processes, configure solutions, and implement data integrations between Netsmart software and third-party systems in both pre-production and production environments. This role serves as a bridge between client requirements and technical solutions, supporting system configuration, interface design, data validation, troubleshooting, and successful solution deployment.
Responsibilities
- Implement technically focused solutions for multiple Electronic Health Record (EHR) software solutions.
- Design and develop forms, reports, interfaces and other related system components.
- Consult with clients on designs related to forms, reports and interfaces.
- Support rollout of new solutions to clients, assisting with technical setup/configuration, data transfer testing protocol, and data transfer validation.
- Collaborate with engineering by providing feedback and examples on how to improve code for logging, monitoring, alerting, analytics, and process improvements.
- Lead client and third-party vendor calls to drive data mapping activities and translate business requirements between systems.
Qualifications
Required
- Bachelor's degree in Management Information Systems, Computer Science, Computer Information Systems, Information Systems Technology, Data Analytics, or related field.
- Equivalent 2 years of work experience in lieu of degree.
- At least 1 year of healthcare information technology, systems implementation, consulting, or systems management experience.
- Strong analytical and problem-solving skills.
- Ability to multitask across projects and work effectively under pressure.
- Ability to solve design and programming-related issues.
Preferred
- Experience with electronic health records (EHRs).
- Knowledge of HL7-based interfaces.
- Understanding of BPMN tools with demonstrated ability to effectively model and analyze business processes.
- Experience using SQL and PostgreSQL for data validation, analysis, and troubleshooting.
- Proficiency with JIRA and Confluence.
- Understanding of database structures, relationships, and data architecture, enabling effective analysis, troubleshooting, and solution design across complex systems.
Expectations
- Potential travel up to 20% as needed.
- Position may require extended or irregular hours outside of traditional business hours to support clients and projects across multiple time zones and meet travel requirements.
