Job Responsibilities

The Technical Business Analyst partners with Finance and Operations to define business requirements, design solutions, and support the full lifecycle of Oracle Fusion ERP/SCM/OTM/OM, including implementation and post-implementation enhancement and stabilization. This role serves as a liaison between business stakeholders, IT, and external partners, ensuring solutions are practical, scalable, and aligned with business objectives.

• Lead requirements gathering sessions and translate business needs into clear functional specifications and system solutions
• Partner with Finance, Operations, Supply Chain, and Sales teams to design, improve, and standardize business processes
• Translate business needs into functional specifications, system configurations, and enhancements within Oracle Fusion
• Support Oracle Fusion modules through configuration changes, enhancements, and defect resolution in coordination with IT and managed services
• Support testing activities (SIT/UAT), including test case definition, execution, and defect tracking
• Develop and maintain process documentation, job aids, and best practices
• Communicate effectively with both business and technical stakeholders
• Troubleshoot and resolve Tier 1/2 functional issues to maintain system stability
• Collaborate with Oracle Support and third-party partners on issue resolution and enhancements
• Support change management efforts including training development, communications, and user adoption activities
• Provide ongoing production support for Oracle Fusion ERP/SCM/OTM/OM, including issue resolution, system monitoring, and user support
• Support quarterly Oracle patch cycles, including impact analysis, testing, and validation
• Act as liaison with managed services providers and external vendors for issue resolution

Qualifications

• Bachelor’s degree in business, accounting, information technology, or related field
• 10+ years of experience as a Business Analyst or similar role, preferably in manufacturing or chemical industries ideally with MRP exposure
• 3 67+ years of experience with Oracle Fusion ERP/SCM OM (implementation and/or support) and Transportation Management business processes preferred
• Strong understanding of end-to-end business processes across Finance, Procure to Pay, Supply Chain, and/or Manufacturing
• Experience with financial processes preferred:
  • Month-end close
  • Financial reconciliation
  • SOX controls
  • Audit support
  • Public Company environment
• Familiarity with Oracle reporting tools such as OTBI, BI Publisher, and Power BI along with post-implementation Oracle environments preferred
• Experience with costing concepts (e.g., inventory, average/standard costing) and account reconciliation processes, with the ability to trace transactions from subledger through to General Ledger for analysis and troubleshooting
• Proven experience writing functional requirements and supporting testing cycles
• Experience working with managed service providers or offshore teams preferred
• Ability to translate business needs into clear, actionable solutions
• Strong analytical, problem-solving, and communication skills