Defense Logistics Agency

Technical and Quality Analyst

Defense Logistics Agency$80K — $95K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of specialized experience in Technical and Quality Assurance roles.
  • Expertise in technical principles, methodologies, and manufacturing processes.
  • Strong data analysis and KPI evaluation skills.
  • Excellent communication skills for team collaboration and problem resolution.
  • Capability to deliver training and identify training needs in a technical context.

Responsibilities

  • Gather and analyze complex Technical and Quality data.
  • Build Access Queries/Tables from various data sources.
  • Monitor and analyze key performance indicators (KPIs) and process metrics.
  • Ensure adherence to technical and quality procedures and business rules.
  • Conduct detailed program reviews to enhance supply chain effectiveness.
  • Identify automation opportunities within Enterprise Business Systems (EBS).
  • Prepare written reports with findings and recommendations for process improvement.

Benefits

  • Comprehensive benefits package for federal employees.
  • Access to training and development resources.
  • Potential for flexible work hours and arrangements.
  • Opportunities for career advancement within the federal sector.
Full Job Description
Summary

See below for important information regarding this job.

Duties

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  • Gathers, analyzes, and summarizes complex Technical and Quality data regarding past, present, and projectedprocess activity.
  • Builds Access Queries/Tables, combining data from sources such as Enterprise Business Systems (EBS) and Business Intelligence.
  • Monitors, analyzes, and evaluates KPIs, metrics, and other process performance critical data to ensure the process area is meeting its performance targets.
  • Ensures enterprise-wide Technical and Quality processes and procedures, as well as documented DLMS business rules are adhered to.
  • Conducts or participates as a senior analyst, in detailed program reviews that involve evaluating, advising on, and improving the effectiveness of a broad range of supply chain programs.
  • Identifies EBS processes that could benefit from automation and determines the need for an RFC or service ticket.
  • Prepare detailed written reports containing concise findings and innovative recommendations for improving process and policy effectiveness, enhancing end-user training, or improving system performance.
  • Conduct Internal Control Reviews (ICRs) in accordance with ODS requirements, to include in-depth analysis and documentation of the review.


Requirements

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Conditions of employment

  • Must be a U.S. citizen
  • Tour of Duty: Full Time, Flexible
  • Security Requirements: Tier 3/Non Critical Sensitive
  • Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
  • Fair Labor Standards Act (FLSA): Exempt
  • Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
  • Recruitment Incentives: Not Authorized
  • Bargaining Unit Status: Yes
  • Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
  • Defense Acquisition Workforce position. Must complete DoD certification and other requirements. Please see the "Additional Information" section.


Qualifications

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

  • Utilizing knowledge of technical and quality assurance principles, concepts, and methodologies, complex products, pertinent technical characteristics, manufacturing methods and techniques, special processes, and measurement/test techniques to accomplish tasks.
  • Implementing practical knowledge of characteristics, properties, uses, interrelationships of components within assigned commodity groupings, and preservation/packaging technology and processes into solutions.
  • Communicating with large or small teams to identify and resolve technical and quality process issues.
  • Delivering training to employees/individuals and defining training needs for a Technical Quality Assurance program.
  • Analyzing techniques and evaluating methods to investigate and research issues which lead to the development of effective and efficient Technical and Quality Solutions.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

As required by 5 C.F.R. § 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194).

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Defense Acquisition Workforce: Position requires DoD Acquisition Engineering & Tech Management (N/ETM), Foundational level acquisition certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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