Technical Account Manager

AWC$70K — $95K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 4-year bachelor's degree or 2-year technical degree in an Engineering field preferred
  • 5+ years of technical sales experience
  • Proven history as a trusted advisor and account manager
  • Familiarity with specific brands: Siemens, Phoenix, Rittal, Rockwell, Banner, Turck, FESTO
  • Strong understanding of automation products including PLC, I/O, HMI, SCADA.

Responsibilities

  • Communicate technical implementation to key accounts
  • Collaborate with sales teams to deliver technology solutions
  • Teach foundational and advanced technical concepts
  • Provide technical support for various automation technologies
  • Develop Bills-Of-Material according to customer needs
  • Demonstrate hardware and software solutions
  • Document and share best practices within the team.

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • 401(K) Match
  • Competitive medical, dental, and vision insurance package
  • Employer paid life insurance
  • Paid time off and holiday pay
  • Career development opportunities.
Full Job Description
As a Technical Account Manager with AWC, you will work directly with our technology partners and develop a deep understanding of their products. You will interact with our sales team, engineering team and our customers to understand their applications and discuss how technology can be implemented for improvement. You will strive to leverage agile design and development methods to create greater value faster, and to help our project teams execute to deliver as promised, on time and within budget. The successful candidate must be innovative, passionate, and resourceful while demonstrating technical skills.

How you'll make an impact:
  • Communicate how to implement technical solutions with some of our key accounts
  • Work with our inside and outside sales team to implement word-class technology solutions
  • Teach concepts from the basics of electricity and motor control to complex SCADA database management and networking
  • Provide technical support for the following products/technologies: PLC, I/O, HMI, SCADA, Drives, Synchronized Motion Control, Networking, WiFi, Radios, Motor Controls, Control Panel Design, and Power Distribution
  • Develop Bills-Of-Material based on customer requirements
  • Demonstrate hardware and software
  • Document best practices and share with colleagues
  • Motivated self-starter with the unique ability to manage a complex schedule

Skills you'll need:
  • Must be a team player with the ability to work with cross-functional teams to achieve common goals
  • Sense of urgency, high energy with high accountability
  • Ability to clearly communicate (verbal and written via phone, e-mail, etc.)
  • Be available and responsive immediately when needed
  • Must have a base level of knowledge of automation products such as; PLC, I/O, HMI, SCADA, Drives, Synchronized Motion Control, Networking, WiFi, Radios, Motor Controls, Control Panel Design, and Power Distribution

Here's what will set you apart:
  • Technical sales experience as a account manager, trusted advisor with a proven sales history
  • 4-year bachelor's degree / 2-year technical degree (preferred in an Engineering)
  • 5 years of technical sales experience
  • Siemens, Phoenix, Rittal, Rockwell, Banner, Turck, FESTO experience

The Rewards:
  • Employee Stock Ownership Plan (ESOP)
  • 401(K) Match
  • Competitive Pay
  • Medical, Dental and Vision Insurance Package
  • Employer Paid Life Insurance
  • Paid Time Off and Holiday Pay
  • Career Development Opportunities

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