The RoleAs a Technical Account Manager at adMarketplace, you will consistently deliver seamless, high-performing publisher integrations and serve as the trusted technical partner for assigned accounts - driving monetization outcomes, integration quality, and publisher satisfaction.
What You'll Do:- Serve as the primary technical point of contact and trusted advisor for assigned publisher accounts, owning the post-sales technical relationship and ensuring alignment between publisher objectives, technical requirements, and product roadmaps.
- Lead end-to-end integrations from discovery and requirements gathering through implementation, launch, optimization, upgrades, and migrations.
- Define and validate endpoint logic, placement configurations, reporting and data requirements, and overall launch readiness.
- Partner cross-functionally with Solutions Engineering, Business Development, Product, Engineering, Analytics, and Operations teams to architect, launch, and support scalable publisher solutions.
- Own technical operations for assigned accounts, including QA, integration audits, endpoint reviews, compliance checks, and post-launch validation at key milestones.
- Monitor integration health, traffic quality, reporting accuracy, and performance, proactively identifying opportunities to improve monetization, operational efficiency, and implementation quality.
- Lead technical troubleshooting and escalations, coordinating cross-functional resolution efforts and serving as the technical owner during high-priority incidents impacting publisher performance or revenue.
- Configure, maintain, and optimize publisher reporting solutions; investigate data discrepancies; leverage SQL and analytics to validate integrations, identify trends, and deliver actionable recommendations.
- Develop and maintain integration documentation, implementation guides, and best practices, and clearly communicate complex technical concepts to both technical and non-technical stakeholders.
Qualifications:- 3+ years of experience in Technical Account Management, Solutions Engineering, Integration Consulting, Customer Success Engineering, Ad Operations, or a similar client-facing technical role within digital advertising or ad tech.
- Strong understanding of APIs, databases, system architecture, and web technologies.
- Experience managing technical integrations and supporting external customers or partners.
- Proficiency with SQL and data analysis.
- Working knowledge of JavaScript, HTML, JSON, and XML.
- Strong troubleshooting and problem-solving skills with the ability to independently investigate complex issues.
- Excellent written, verbal, and presentation skills.
- Proven ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
- Strong attention to detail and commitment to delivering high-quality outcomes.
- Self-starter with a strong sense of ownership and accountability.
Compensation Range: $105,000 - $125,000 + bonus
Department Supply Operations Role Technical Account Manager Locations New York Yearly salary $100,000 - $115,000
