Tech Specialist 3

M.C. Dean, Inc

$80K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma plus 10+ years of electronic security experience, or Associates with 8+ years, or Bachelor’s with 5+ years, or Master’s with 3+ years.
  • Experience as a system administrator, performing triage and resolving system issues.
  • Preferred vendor certifications for electronic systems.
  • Reliable attendance necessary at client sites during operational hours.
  • Ability to maintain a flexible schedule, including nights and weekends.

Responsibilities

  • Analyze and recommend improvements to standards and processes.
  • Communicate effectively with customers, manufacturers, and vendors.
  • Train engineers and technicians on security technology configuration and troubleshooting.
  • Organize documentation of Standard Operating Procedures (SOPs).
  • Facilitate coordination calls with engineering teams and project managers to ensure effective communication and delivery.
  • Lead Design Review sessions and oversee execution of complex projects for quality delivery.
  • Conduct site surveys and provide troubleshooting support during field operations.

Benefits

  • Collaborative environment focused on innovation to enhance customer outcomes.
  • Opportunity to lead and grow a career with a reputable firm established for 75 years.
  • Investment in professional development through training programs and tuition reimbursement.
  • Commitment to open communication with senior leadership and local management.
Full Job Description
Overview

We are seeking a Tech Specialist 3 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Responsibilities

  • Analyze standards, processes, templates - recommend improvements
  • Communicate directly with customers, manufacturers, vendors and system administrators
  • Train security engineers, technicians, technical specialists on Access Control, Video Management, Perimter Intrusion Detection configuration, troubleshooting, testing.
  • Organize and prepare detailed documentation of Standard Operating Procedures (SOPs)
  • Participate in coordination calls with the engineering team and designated project manager to ensure proper communication and delivery.
  • Attend coordination calls with contractors/trade groups to coordinate dependencies with regards to security drawings and installation.
  • Track revisions, RFIs, submittals, Bill of Materials throughout project lifecycle.
  • Lead Design Review sessions with team members and Page Turn review calls with the client.
  • Developing and improving design standards.
  • Leading complex projects, mentoring and overseeing projects execution through design excellence processes, ensuring high delivery quality
  • Leading Pre-Installation Testing & Check Out of security equipment for various projects - coordinating schedule, checklist, and shipment due dates.
  • Review Request for Proposals (RFP) documentation, Statement of Work, and Client Specifications provided for new project bids.
    Develop Bill of Materials (BOM) and Forecast Engineering Time for new project bids.
  • Provide in person site surveys and field troubleshooting/commissioning support.

Qualifications

Education/Experience:
  • High School Diploma with 10+ years of experience with installation, troubleshooting and/or testing of electronic security systems or
  • Associates with 8+ years of experience or
  • Bachelor's Degree with 5+ years experience or
  • Master's Degree with 3+ years experience
  • System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions
  • Vendor certifications for electronic systems preferred
  • Reliable attendance at customer site during work hours required by customer
  • Ability to work a flexible schedule that includes occasional nights and weekends
  • Ability to travel up to 10%


What we offer:
  • A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
  • An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
  • Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
  • Open and transparent communication with senior leadership as well as local office management.

Abilities:
  • Exposure to computer screens for an extended period of time.
  • Sitting for extended periods of time.
  • Reach by extending hands or arms in any direction.
  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate information and ideas in speaking so others will understand.
  • Read and understand information and ideas presented in writing.
  • Apply general rules to specific problems to produce answers that make sense.
  • Identify and understand the speech of another person.

Similar Jobs

More Jobs at M.C. Dean, Inc

More Technical Services Jobs

Find similar Tech Specialist 3 jobs: