Tech Lead TECHM-JOB-24711

Keylent, Inc.

$100K — $130K *
Plano, TX 75025In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in a technical leadership role
  • Strong understanding of healthcare and life sciences domains
  • Proficient in project management methodologies
  • Experience with software quality processes
  • Ability to communicate effectively with technical and non-technical stakeholders
  • Expertise in incident management and adherence to SLAs

Responsibilities

  • Guide project team in technical areas and provide mentorship
  • Conduct thorough reviews of all technical documents and artefacts
  • Lead daily customer interactions and proactively resolve issues
  • Create and maintain functional and technical specification documents
  • Track and manage incident tickets, ensuring timely resolution
  • Enforce adherence to service level agreements and performance indicators
  • Promote continuous improvement in project delivery and resource efficiency

Benefits

  • Opportunity for professional growth in a leading tech environment
  • Exposure to cutting-edge technologies in healthcare
  • Supportive team culture focused on innovation
  • Flexible working arrangements
  • Comprehensive health and wellness programs
Full Job Description
Tech Lead TECHM-JOB-24711 Location: Plano TX Skill: Impact of Digitization on HLS To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA's/KPI's/OLA's. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification.

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