Tech Lead TECHM-JOB-24208

Keylent, Inc.

$100K — $130K *
Plano, TX 75025In-Person
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a technical leadership role
  • Deep understanding of digitization impacts on the healthcare and life sciences (HLS) sector
  • Strong knowledge of project management methodologies
  • Proven ability to lead and mentor a diverse team
  • Experience in software quality assurance and compliance standards

Responsibilities

  • Guide team members on technical aspects of the project
  • Conduct reviews of technical documents and artifacts
  • Lead project development and provide production support
  • Facilitate timely completion of timesheets and invoice processes
  • Act as the primary interface with customers and resolve issues proactively
  • Create and manage functional and technical specification documents
  • Track and allocate tickets in the support queue to ensure timely resolution

Benefits

  • Opportunities for professional development and continuous learning
  • Collaborative work environment fostering innovation
  • Health and wellness benefits including medical, dental, and vision
  • Flexible working arrangements to support work-life balance
  • Supportive leadership committed to employee success
Full Job Description
Tech Lead TECHM-JOB-24208 Location: Plano TX Skill: Impact of Digitization on HLS To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA's/KPI's/OLA's. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification.s

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