Cognizant

Teamcenter Application Support Lead

Cognizant$100K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Teamcenter support and operations
  • Strong knowledge of Teamcenter Unified and Active Workspace
  • Experience with incident, problem, and change management processes
  • Familiarity with CAD tools integration (NX, CATIA, SolidWorks)
  • Proficiency in user administration and access controls
  • Skills in troubleshooting workflows, data models, and integrations

Responsibilities

  • Lead L2/L3 support for Teamcenter environments
  • Monitor application health and performance
  • Troubleshoot issues related to workflows and access
  • Act as primary escalation point for critical incidents
  • Drive root-cause analysis and implement fixes
  • Coordinate Teamcenter upgrades and deployments
  • Collaborate with engineering teams and provide technical guidance

Benefits

  • Collaborative work environment
  • Opportunities for professional development
  • Access to cutting-edge tools and technologies
  • Supportive team focused on continuous improvement
Full Job Description
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

. Teamcenter Application Support & Operations

Lead L2/L3 support for Teamcenter Unified/Active Workspace environments.

Monitor and manage application health, performance, and availability.

Troubleshoot issues related to workflows, BMIDE, data model, access, and integrations.

Manage user administration, access controls, privilege configurations, and licensing.

2. Incident, Problem, and Change Management

Act as primary escalation point for critical incidents; ensure timely resolution and communication.

Drive root-cause analysis (RCA) and implement permanent fixes.

Review, plan, and execute change requests, enhancements, and releases.

3. Upgrades, Deployment & Configuration

Lead minor and major upgrades for Teamcenter, Active Workspace, and related components.

Coordinate environment promotions across DEV-QA-UAT-PROD.

Perform configuration, BMIDE updates, patching, and deployment activities.

4. Integration & Environment Management

Support integrations with CAD tools (NX, CATIA, SolidWorks), ERP, MES, and custom applications.

Work closely with infrastructure teams for server, database, and storage related issues.

Oversee environment refreshes, backups, and system housekeeping tasks.

5. Stakeholder Management

Collaborate with engineering teams, business users, and project managers to prioritize work.

Provide technical guidance to support team members (L1/L2).

Prepare and present operational reports, KPIs, and continuous improvement outcomes.

About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

Cognizant Careers

Join the vibrant team at Cognizant, a leading provider of information technology, consulting, and business process services. Cognizant is not just a company; it's a community where innovation, leadership, and diversity are valued and where every team member is encouraged to thrive.

Work You’ll Do

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — not just for today but for the future. This commitment to growth and sustainability is what makes Cognizant a unique place to advance your career.

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Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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