Position Type:

We’re looking for aBilingual Team Leaderwho will be responsible for the daily management of a team of Disability Claim Specialists. The Team leader will have the accountability of meeting productivity and quality standards. The Team Leader will also provide ongoing coaching and development for team members.

Key Responsibilities:

• Act as the primary resource for your team members in determining direction and procedures for complex claims by providing information, answering questions and requests.
• Communicate with different stakeholders in order to effectively manage relationships.
• Contribute to department strategic goals by gathering pertinent business, financial, service and operations information; identify and evaluate trends and opportunities and define objectives and evaluate outcomes.
• Demonstrate strong analysis and resolve quality and client service problems and identify trends while seeking out operational efficiencies.
• Build a stable team through recruiting qualified talent, training employees and providing guidance in career development.
• Contribute to the organization’s effectiveness by offering information and opinions at Team Leader meetings and building and maintaining inter- and intradepartmental relationships.
  

Qualifications:

• Education:Post-secondary education in business, medical or rehabilitation management.
• Work Experience:Two years or more of people management combined with two to three years of direct work experience in Life and Disability insurance.
• Other Qualifications:Insurance designation (LOMA or other) will be considered an asset.
• Language Skills:Bilingualism in French and English is required.
• English proficiency is required to perform the duties of the role, which include daily collaboration with teams and partners outside Quebbec who operate primarily in English.

What’s in it for you? 

What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success.

What we offer:

• Permanent full-time position with opportunity to grow in a well-established organization.
• Flexible work arrangements and emphasis on work-life balance.
• Hybrid work option.
• Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day.
• 100% employer-matched Defined Contribution Pension Plan
• Annual Incentive Bonus which recognizes your contribution to our success.
• In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
• An organization where we encourage personal learning and growth with opportunities for career development.
  

Pay Range:

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.