Team Leader, Accident Benefits (West)

Definity Financial$88K — $138K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University degree or college diploma in a related field or CIP designation
  • 5+ years of experience in Accident Benefits with fraud/SIU focus
  • Leadership experience preferred
  • Proficient in MS Word and Excel
  • Professional demeanor with strong communication skills
  • Ability to maintain composure under pressure
  • Strong organizational and analytical skills

Responsibilities

  • Report to the Accident Benefits Manager with a fraud focus
  • Lead the team in handling claims efficiently per regulatory standards
  • Direct investigations of claims with fraud indicators
  • Collaborate with National SIU Investigations Team on strategies
  • Conduct audits and provide performance feedback
  • Identify training opportunities and support team development
  • Manage team budget and conduct interviews for vacancies

Benefits

  • On-the-job training and professional development opportunities
  • Collaborative team environment
  • Access to leadership support
  • Flexible working conditions as needed
  • Potential for career advancement within the company
Full Job Description
Job Description

What can you expect in this role?
  • Reporting to the Accident Benefits Manager, you have a fraud focus and will be accountable for the leadership and technical direction of your team relative to efficient handling of all aspects of claims in accordance with the Insurance Act and the Statutory Accident Benefits Schedule.
  • You will provide direction on completing detailed investigations of claims where fraud indicators are detected
  • You will collaborate with our National SIU Investigations Team to develop investigation strategies
  • Provide guidance, on-the-job training, technical instructions and direct leadership to your team relative to performance, productivity, personal conduct and adherence to processes and Corporate policies and procedures.
  • Complete audits by reviewing and monitoring claims files and providing effective feedback.
  • Foster team development by identifying training opportunities and keeping yourself and team informed of changes to policies and procedures.
  • You will provide coaching, mentoring and performance feedback to your team
  • Manage expenses and annual operating budget for the team.
  • Conduct interviews for vacancies within your team or the line and making recommendations for new hires.
  • Other duties as assigned


What do you bring to the role?
  • University degree in any discipline or a college diploma in a related field or the CIP designation.
  • Minimum of 5 years' experience in Accident Benefits with a fraud/SIU focus and/or previous leadership experience.
  • Computer proficient in MS Word and Excel
  • Professional, friendly and courteous in all interactions, whether with customers or co-workers.
  • Perform well in a busy operation and remain calm under pressure.
  • Team player adaptable to a changing environment.
  • Strong written and verbal communication skills.
  • Demonstrated organizational, negotiation, analytical and interpersonal skills are essential.


Salary range: $88,000 - $138,000

About Definity Financial

Definity Financial Careers

Joining Definity Financial presents an unparalleled opportunity to become part of a leading team of professionals in the financial services industry. This is a prime time for candidates to explore the diverse job opportunities at Definity Financial, a company renowned for its commitment to innovation, leadership, and professional growth.

Explore Career Opportunities

Definity Financial is actively seeking talented individuals for various positions across the company. From entry-level roles to senior leadership positions, Definity Financial offers a dynamic work environment where career growth is encouraged and supported by comprehensive benefits and diversity training programs.

Innovation and Professional Growth

At Definity Financial, innovation isn't just a buzzword; it's the cornerstone of the company's operations. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the company forward in the competitive financial sector. Professional growth is facilitated through targeted training programs, leadership development opportunities, and active networking events that connect employees with industry leaders.

Cultivating a Diverse and Inclusive Culture

Definity Financial is committed to fostering a diverse and inclusive culture where all team members feel valued and respected. The company believes that diversity fuels innovation and enhances the team's ability to address client needs effectively. Through comprehensive diversity training and inclusive hiring practices, Definity Financial ensures that all employees have the opportunity to succeed.

Internship Programs and Entry-Level Positions

For those starting their careers, Definity Financial offers robust internship and entry-level positions that provide hands-on experience in the financial sector. Interns at Definity Financial gain invaluable insights into the industry, working alongside seasoned professionals and participating in projects that have real-world impact.

Benefits and Employee Well-being

Employees at Definity Financial enjoy a range of benefits designed to support their health, well-being, and financial security. The company's benefits package includes health insurance, retirement plans, and flexible working arrangements, ensuring that employees can balance professional and personal commitments effectively.

Join the Definity Financial Team

Definity Financial is hiring! Explore open positions that match your skills and interests. The company is looking for passionate, curious, and solution-driven team players. Whether you are refining your resume, preparing for an interview, or seeking to advance your career, Definity Financial offers a supportive environment where your ambitions can take flight.

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