Thermo Fisher Scientific

Team Lead, Site Services - Study Setup

Thermo Fisher Scientific • $75K — $95K *
US-AnywhereRemote in Kentucky, US
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent vocational qualification.
  • 0-5 years of relevant experience.
  • 1+ year in a leadership role.
  • Logistics knowledge is preferred.
  • Legally authorized to work in the US without sponsorship.

Responsibilities

  • Direct daily operations of the department.
  • Manage Associate Site Services Assistants and Logistics Coordinators.
  • Maintain Supply Orders, Courier Contact Sheets, and related logistics documentation.
  • Train new staff and evaluate performance.
  • Act as escalation point for supply and logistical issues.
  • Coordinate resolution during study set-up processes.
  • Maintain Key Performance Indicators with kit vendors.

Benefits

  • Hybrid work schedule with office presence expected.
  • Supportive health and wellbeing initiatives.
  • Opportunity for professional training and development.
Full Job Description
Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

This is a hybrid role based at our Global Central Laboratory in Highland Heights, KY. We welcome applicants from all locations within the US. Please note that relocation assistance is not provided for this position, and any relocation costs will be the responsibility of the candidate.
  • Must be legally authorized to work in the United States without sponsorship.
  • Must be able to pass a comprehensive background check, which includes a drug screening.


The Team Lead Site Services - Study Set-up ensures efficient and effective operations of the department and is responsible for quality within the section. Participates in the daily operations of the departments supported or where needed and follows up on complaints/issues until resolution. Provides training for new personnel or when new processes are implemented. Follows up on training documentation of the team. Attends study protocol meetings and educates staff on issues requiring attention. Creates work schedule and holiday planning for the team.

What You'll Do:
  • Direct and participate in all aspects of daily operations of the department.
  • Manage the Associate Site Services Assistants and Logistics Coordinators, ensuring performance is maintained.
  • Maintain and oversee Manufacture List, Supply Orders, Courier Contact Sheets, Backorders, and Special Account Set Up.
  • Provide training to new staff members and when new processes are implemented. Evaluate performance and identify and correct performance problems.
  • Serve as a point of escalation for calls related to supplies and logistical issues and escalate to management or the appropriate department to ensure satisfaction of internal and external customers.
  • Coordinate and resolve issues or concerns during the study set-up process with the Site Services Logistics Coordinators and Associate Site Services Assistants.
  • Obtain and maintain the Key Performance Indicators with the kit vendors.
  • Assist management with training, quality compliance, SOP reviews, and updates.
  • Act as a backup to the Supervisor and/or Senior Manager.


Education and Experience Requirements:
  • Bachelor's degree or equivalent and relevant formal academic / vocational qualification
  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 5 years).
  • 1+ year of leadership responsibility
  • Previous logistics knowledge preferred


In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills, Abilities:
  • Knowledge of Good Clinical Practices
  • Strong attention to detail
  • Strong organizational skills
  • Accurate data entry skills
  • Proficient computer skills including Microsoft Office
  • Effective negotiation and problem resolution skills
  • Good verbal communication skills
  • Superior analytical, interpersonal and time management skills
  • Critical thinking and problem-solving skills to support quality decision making
  • Ability to work in a collaborative team environment


Working Environment:
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive.

About Thermo Fisher Scientific

Thermo Fisher Scientific Careers

Join the vibrant team at Thermo Fisher Scientific, a global leader in serving science and making the world healthier, cleaner, and safer. With a workforce of over 75,000 professionals, Thermo Fisher Scientific offers unparalleled job opportunities and a culture of innovation that propels your career to new heights. Work You’ll Do At Thermo Fisher Scientific, you will be part of a team that is dedicated to enabling our customers to make the world healthier. Whether you are involved in the development of life-saving drugs or innovative environmental solutions, your work will have a profound impact on society. Our commitment to leadership in the industry is unwavering. With Thermo Fisher Scientific, you will lead projects that set standards in scientific inquiry and market leadership. You will work at the intersection of science, technology, and industry expertise, driving digital innovation in every aspect of our business. Join our diverse team of professionals and engage in roles that span across various functions and disciplines. From research and development to marketing and sales, the breadth of job opportunities available means that you can find the perfect match for your skills and passions. Innovative Work As part of our team, you will have access to cutting-edge tools and technologies that foster creativity and innovation. Thermo Fisher Scientific is home to a dynamic range of career paths, all designed to challenge you and help you grow as a professional. Our employment philosophy emphasizes diversity and inclusivity, ensuring that all team members have the opportunity to thrive. We believe in nurturing talent through robust training programs, leadership development, and opportunities for career advancement. Be Part of a Great Team Working at Thermo Fisher Scientific means being part of a global network of enthusiastic, talented, and ambitious individuals. Our culture is built on collaboration, where each member’s unique skills and perspectives are valued. You will enjoy benefits that support both your professional growth and personal well-being. Future-Proof Your Career Embark on a journey of growth and continuous learning with Thermo Fisher Scientific. We offer a variety of training and development programs that cater to your interests and career goals. From internships for budding scientists to leadership training for aspiring executives, our programs are designed to equip you with the skills needed for a successful and fulfilling career. Explore Discover how our commitment to innovation leads to advancements in health and science: [Read More] Learn about our leadership in environmental sustainability and how you can contribute: [Read More] The Thermo Fisher Scientific Difference Our global presence and commitment to innovation mean that your work extends beyond borders and makes a tangible impact worldwide. The collaboration between our teams drives our leadership in the scientific community and contributes to a culture that embraces diversity and fosters professional growth. Stay Connected Join Our Team Search open positions that match your skills and interest. We are always on the lookout for passionate, curious, and driven team players. Explore our job opportunities and find out how you can contribute to our meaningful work. SEARCH THERMO FISHER SCIENTIFIC JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Thermo Fisher Scientific.
Learn more about Thermo Fisher Scientific
Size
130,000 employees
Market Cap
$213.3 billion
Industry
Pharmaceuticals & Biotech
Net Income
$6.3 billion
Founded
1956
5 Year Trend
+16.5%
Revenue
$32.2 billion
NASDAQ
TMO
* Ladders Estimates

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