American Red Cross

Team Lead (IL)

American Red Cross$81K — $108K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • Minimum 3 years of related experience or equivalent combination of education and related experience required.
  • 1 year of lead or supervisory experience.
  • Must have strong computer skills.
  • Must possess effective public speaking and communication skills.

Responsibilities

  • Provide leadership and operational support to staff and volunteers on military installations.
  • Manage full staff responsibilities including hiring, training, and performance evaluation.
  • Cultivate strong relationships with military and community leaders to promote the Red Cross mission.
  • Oversee public relations programs to maintain goodwill and support within the military community.
  • Ensure consistent delivery of programs and services according to Red Cross policies and strategic plans.
  • Monitor program outcomes for organizational accountability and effectiveness.
  • Recommend improvements to ensure program metrics are consistently met.

Benefits

  • Comprehensive Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • Paid Time Off starting at 15 days a year
  • 11 paid holidays including core and floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance Program
  • Disability and Insurance options, both Short and Long Term
  • Recognition through Service Awards.
Full Job Description
Job Description:

POSITION NOTE: Selected candidate will sit onsite at Naval Station Great Lakes.

We're seeking a mission-focused leader to oversee Red Cross services on a major military installation. In this role, you'll manage a team of staff and volunteers, ensure consistent delivery of SAF programs, and build strong relationships with senior military leaders and community partners.

You'll represent the Red Cross across the installation, lead volunteer recruitment and engagement, ensure efficient program operations, track outcomes, and manage the local budget. This role is ideal for someone who is organized, relationship-driven, and passionate about supporting service members, veterans, and their families.

WHERE YOUR CAREER IS A FORCE GOOD:
  • Provide leadership, direction, and operational support to Red Cross paid and volunteer staff located on military bases and military treatment facilities, ensuring consistent delivery of programs and services in alignment with Red Cross policies and procedures.
  • Responsible for full staff management, including hiring, assigning work, coordinating, training, coaching, and evaluating performance.
  • Build and cultivate strong relationships with community leaders, military leaders, government and civic organizations and other charitable agencies to further the mission of the Red Cross.
  • Ensure a year-around public relations program to maintain public goodwill and strengthen financial and logistical support within the military community and command.
  • Ensure the efficient and consistent delivery of programs and services in accordance with specified Red Cross policies and procedures, and strategic plan.
  • Provide assistance on projects and work assignments as needed. Monitor and report on the outcomes and results of programs and services to ensure organizational accountability operational effectiveness.
  • Make recommendations for continuous improvement to ensure metrics are consistently met. Oversee training and professional development for staff and volunteers to strengthen capabilities, retention, and program effectiveness.
  • Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 30 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.
  • Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management.


WHAT YOU NEED TO SUCCEED:
  • Bachelor's degree required.
  • Minimum 3 years of related experience or equivalent combination of education and related experience required.
  • 1 year of lead or supervisory experience.
  • Must be able to operate independently, with initiative, and manage an assigned area of responsibility, with general supervision.
  • Strong computer skills are required.
  • Public speaking skills and the ability to communicate effectively verbally and in writing are required. Strong interpersonal skills and the ability to work with multiple priorities are essential. Familiarity with military culture, regulations and protocol is strongly desired. Ability to work on a team.
  • For Mobile positions: U.S. citizenship is required.
  • Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.
  • Must meet strict medical and physical requirements, including immunizations required by the U.S. military.
  • May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments.
  • Travel may be required.


WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

  • Familiarity with military culture, regulations and protocol is strongly desired.
  • Volunteer Management Preferred
  • Previous SAF Experience Preferred
  • Knowledge of MEPS Preferred
  • Located near a major airport to effectively travel to sites


BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO (Paid Time Off): Starting at 15 days a year; based on FLSA (Fair Labor Standards Act) status and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance Program
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition


The salary range for this position is (Illinois): 81,620.00 - 108,790.00 USD Annual

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!

About American Red Cross

The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education inside the United States. It is the designated US affiliate of the International Federation of Red Cross and Red Crescent Societies. The organization was founded in 1881 and is headquartered in Washington, D.C.
Learn more about American Red Cross
Size
20,000 employees
Industry
Founded
1881

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