Sentara Healthcare

Team Coordinator, Enrollment

Sentara Healthcare$60K — $101K *
US-AnywhereRemote in United States
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree in a related field (required), with a commitment to obtain it within 3 years if not already held.
  • Bachelor's degree preferred.
  • Minimum of 3 years of enrollment experience in health plans or insurance required.
  • Prior project management and process improvement experience required.
  • Strong supervisory and leadership skills essential.

Responsibilities

  • Supervise daily enrollment processes and staff activities.
  • Ensure high levels of customer satisfaction in line with plan policies and procedures.
  • Manage daily workflow and allocate team resources efficiently.
  • Conduct quality control and assurance activities for the team.
  • Promote staff development through training and coaching initiatives.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • Up to $10,000 reimbursement for adoption, fertility, and surrogacy.
  • Generous paid time off and sick leave policies.
  • Paid parental and family caregiver leave.
  • Emergency backup care options available.
  • Life insurance and disability plans, including long-term and short-term.
  • 401(k) plan with employer matching contributions.
  • Tuition assistance up to $6,250 per year and discounted education benefits.
  • Student debt pay down assistance of up to $10,000.
  • Pet insurance and access to legal resources plan.
Full Job Description

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Sentara Health Plans Community Care is looking to hire a Team Coordinator, Enrollment.

This is a remote position: Remote opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming

The Team Coordinator of Enrollment supervises the day-to-day processes & staff related to all enrollment activities, including but not limited to, web, paper, electronic enrollment and group set up processes that willassure a high level of customer satisfaction in accordance with plan policies and procedures. Accountable for daily workflow, staff development and quality control and quality assurance activities
for the team.

Education:

Associate's degree in related major (required). Applicants who do not have their associate's degree will be required to sign an associate's degree Agreement committing to successfully obtaining their associate's degree within 3 years of hire.

Bachelors degree (preferred)

Experience:

Prior Project Management & Process Improvement experience (required).

3 years of Enrollment experience (required).

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full-Time employment is: $60,756.8 6,101,254.4 Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities

Keywords: Talroo-Allied Health, Enrollment, Customer Service, Health Plans, Insurance


Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance 6,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down 10,000

•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

About Sentara Healthcare

Sentara Healthcare is a not-for-profit healthcare system that operates hospitals, outpatient care centers, imaging centers, and other healthcare facilities in Virginia and North Carolina. The system provides a range of medical services, including cancer care, heart and vascular care, orthopedics, pediatrics, and women's health. Sentara Healthcare also offers health plans and wellness programs. The system is committed to providing high-quality, patient-centered care and has received numerous awards and recognitions for its clinical outcomes and patient satisfaction.
Learn more about Sentara Healthcare
Size
30,000 employees
Industry

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