TD Bank

TDS Operations Analyst III

TD Bank$80K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Corporate/Commercial Lending Operations experience preferably in a financial institution.
  • Strong proficiency in Microsoft Office, especially Advanced Excel (pivot tables, VBA, etc.).
  • Familiarity with Alteryx, Tableau, Power Apps, and UiPath is an asset.
  • Bachelor's Degree in finance, International Business, or a related discipline.
  • Exceptional analytical thinking and problem-solving skills, with a keen attention to detail.

Responsibilities

  • Achieve operational objectives related to loan document management and accounting.
  • Resolve customer issues as the first point of escalation, ensuring communication with stakeholders.
  • Identify opportunities for process efficiencies and implement solutions to minimize risks.
  • Review and update procedures to ensure compliance with internal and external requirements.
  • Guide and lead team members in handling operational issues effectively.

Benefits

  • Comprehensive health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off and banking benefits.
  • Career development opportunities and mentorship programs.
  • Recognition initiatives and rewards for performance enhancement.
Full Job Description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD Securities

Pay Details:

-

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

With more than 3,500 people in 13 offices around the world, TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge, innovation and experience in the following key areas of finance:

  • Investment and Corporate Banking
  • Capital Markets
  • Interest Rate, Currency and Derivative Products
  • Commodities
  • International Trade

Our services include the underwriting and distribution of new debt and equity issues, providing advice on strategic acquisitions and divestitures, and executing daily trading and investment needs.

Global Operations Overview
With offices located around the world and with more than 650 professionals, the strength of TD Securities Global Operations lies in the diverse and dynamic group of individuals who provide ongoing support functions for TD Securities' businesses and their partners. As part of TD Securities, Global Operations professionals can learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within their role, members of Global Operations are supported in their goals of innovation, excellence and commitment to customer service.

Corporate Lending Operations Overview:

As part of TD Securities, Global Operations and Business Services, Corporate Lending Operations is dedicated to providing outstanding service as we support lending and administrative activities for TD Securities Corporate Clients. You will have the opportunity to learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within your role, we are a diverse and dynamic group of people delivering continued business success through leadership, collaboration, innovation and visionary thinking. Within our core values, we foster a culture of diversity, inclusion and community support/giving.

So, if you are passionate, collaborative, innovative, enjoy visionary thinking and are ambitious, joining our team would be an ideal opportunity for you.

The Corporate Lending Operations team is comprised of over 70 experienced individuals across multiple groups who are dedicated to the following:

  • Bi-lat Loan Administration: provides administrative, transactional and support functions for Bi-lateral and Participant deals.
  • TDBNA Loan Administration: provides administrative, transactional and support functions for Bi-lateral and Participant deals for TDBNA clients in US.
  • Agency Administration:  provides administrative, transactional and support functions for TD Agented deals
  • Loan Sales & Trading provides support in the settlement of loan trades.
  • Business Support Team providing support on operational & financial controls, compliance oversight, Internal/ External audit,  system operations support; consisting of CAIRO Administration involved in processing and distribution of authorized corporate credits housed in the CAIRO credit origination system and the approval databaseLoan Administration  and Loan Documents Team responsible for managing

Job Accountabilities

  •  Responsible to achieve operational objectives related Loan Documents management and accounting investigation within the team, maintain effective day-to-day operations and deliver quality service
  • Working knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for Corporate Credit lending products and as applicable across line of business
  • Act as first point of escalation for investigate processes/exceptions arising from processes beyond first level operations service delivery. Apply knowledge of systems, processes and regulations in resolving escalated customer issues and ensure communication with key stakeholders
  • Actively seeks opportunities to increase efficiencies, reduce errors, or minimize risk and develops alternatives, recommendations, and/or implements solutions.
  • Continuously review and/or update processes/procedures ensuring all functions and systems are well documented and in compliance with applicable internal and external requirements; recommend, implement, and monitor the achievement of process enhancements
  • Responsible to review and reconcile monthly or other periodic reporting as required by business group
  • Lead and provide guidance to other team members to ensure operations issues are handled appropriately and participate in the negotiation and resolution (including escalation) of significant internal and/or external partner issues
  • Provide accurate, timely and efficient administration of  team level workflows and ensure.
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite; adhere to enterprise frameworks and methodologies that relate to operations activities for own area.

Job Requirements

  • 5+ Years of Corporate/Commercial Lending Operations Experience preferably with a Financial Institution is required for this role.
  • Very good knowledge of the Windows environment and of the MS Office suite, as well as proficiency in Advanced Excel (pivot tables and database management functions, VBA, power pivots, array functions and others)
  • Knowledge of Alteryx, Tableau, Power apps and Ui path is an asset.
  • Bachelor's Degree in finance, International Business, or other related Discipline.
  • Highly motivated professional, possessing strong analytical thinking, problem solving skills, and attention to details with the ability to work independently with minimal supervision.
  • Excellent listening, conflict resolution and mediation skills required.
  • Collaborative and relational work style with proven success in a team environment.
  • Have a Clear, professional, and informative communication style (oral and written) in English

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We’re committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Language Requirement (Quebec only):

Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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