TD Bank

TDS Operations Analyst III

TD Bank • $69K — $98K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3-5 years of related experience in project management preferred
  • Experience with Capital Markets and Trade Lifecycle beneficial
  • Knowledge of Financial Instruments and Products is a plus
  • Familiarity with regulatory reporting frameworks such as OSC, CFTC, EMIR, and others preferred
  • Proficiency with Excel, Visio, Project Plan, and PowerPoint required
  • Strong asset knowledge in Alteryx, Python, SQL, Java, and Tableau beneficial
  • Business Analysis Accreditation or relevant postgraduate degree in Statistics, Data Analytics, or Economics is a plus

Responsibilities

  • Lead diverse stakeholders with adaptive communication styles
  • Analyze customer impacts and align projects to business needs
  • Manage project deliverables related to business requirements
  • Identify and document current and future state processes
  • Facilitate requirements management with stakeholders using various techniques
  • Support Quality Assurance by developing testing scripts and documentation
  • Advise on project scope, risks, and impact of changes

Benefits

  • Collaborative team environment with mentorship opportunities
  • Access to skill development and growth opportunities
  • Supportive workplace that values diversity
  • Engagement in community representation through TD initiatives
  • Structured approach to project governance ensuring high performance and quality
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
TD Securities

Pay Details:
$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER
  • Lead a diverse range of stakeholders; communicate effectively by adapting style and technique to a diverse audience
  • Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
  • Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
  • Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
  • Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
  • Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
  • Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements


SHAREHOLDER
  • Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
  • Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
  • Identify scope changes and complete analysis to determine impact to project benefits and risks
  • Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
  • Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state
  • Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
  • Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements. Align decisions to TD's risk appetite
  • Contribute to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
  • Adhere to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
  • Own and complete relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
  • Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
  • Support implementation / post implementation activities as defined in the project plan
  • Forecast, define and manage the requirements effort including cost and timeline
  • Support the Request for Information (RFI) or Request for Proposal (RFP) with vendors if required
  • Contribute to the development of the seed funding request by ensuring project scope and benefits are clearly articulated and risks are identified
  • Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project
  • Critique and analyze requirement change requests to challenge impact to original business need as defined by project charter
  • Deliver detailed level requirements to support downstream estimates and delivery of business case anchored to business requirements


EMPLOYEE / TEAM
  • Contribute to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
  • Continuously enhance knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
  • Lead, motivate and develop relationships with the business, stakeholders, and technology partners to develop productive working relationships
  • Engage, enable and lead stakeholders to agreement /consensus on the business requirements
  • Prioritize and manage work load and capacity to deliver on project milestone dates
  • Own development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
  • Foster a collaborative team environment by participating in team meetings and reward & recognition programs
  • Contribute to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community


BREADTH & DEPTH
  • Leads Requirements Management / work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
  • Proficiency with data mining and statistical analysis
  • Analyze data for trends and patterns
  • Translate complex business and operational processes into coherent visual process maps
  • Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
  • Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
  • Work performed under minimal management guidance and supervision
  • Document current state, define future state, and identify gaps


EXPERIENCE & EDUCATION
  • 3-5 years related experience in project management is an asset
  • Experience with Capital Markets and Trade Lifecycle is an asset
  • Knowledge of Financial Instruments and Products is an asset
  • Prior experience with any of the following regulatory reporting (OSC, CFTC, EMIR, MAS, LOPR, MIFID, SFTR, IIROC, CAT, FINRA, SEC)
  • Experience working with Excel, Visio, Project Plan, PowerPoint
  • Alteryx, Python, SQL, Java, Tableau knowledge is a strong asset
  • Business Analysis Accreditation is an asset
  • Postgraduate degree in relevant discipline (Statistics, Data Analytics, Economics) is an asset


Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

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