Role As a TDM Program Manager, you will be responsible for overseeing multifaceted outreach and education programs supporting commuter behavior change. This includes leading residential, employer, tourism, visitors, commuter and school-based outreach; managing staff; building strategic partnerships; ensuring compliance with site plan conditions/zoning orders; large events; marketing and recognition campaigns; and metrics and reporting. The ideal candidate is a strategic thinker with deep TDM knowledge and strong project management experience.
Responsibilities will include: - Serve as a subject matter expert for clients' TDM efforts.
- Oversee outreach teams working with employers, residential buildings, schools, and more to implement traveler and commuter benefits, advancing toward higher levels of sustainable transportation engagement.
- Oversee programs and outreach teams focused on direct-to-commuter programs.
- Establish and maintain effective, professional working relationships with clients, Foursquare ITP staff, other staff from the larger project teams, and the public and stakeholders.
- Supervise and mentor teams of TDM staff, establishing goals, overseeing performance, and ensuring timely delivery of high-quality services.
- Maintain and build programs and services for various audiences, including employers, residential properties, and community partners.
- Lead or support development of educational materials, including factsheets, toolkits, blog posts, commuter guides, promotional items, website and social media content.
- Plan and execute marketing campaigns and provide direction and quality control in guiding the development of printed and digital marketing materials and collateral.
- Lead the development of a variety of program events, including, but not limited to, program participant recognition, transportation fairs, presentations, workshops and various community outreach events.
- Collaborate with third-party benefit administrators, local agencies, and transit providers to ensure program success and reach.
- Work collaboratively with other TDM providers, Metropolitan Planning Organizations, and transit providers throughout our clients' regions.
- Track program impact and effectiveness.
- While this is a hybrid in-office/work from home position, the selected candidate must live in or relocate to the DC Metropolitan Area.
Desired Skills and Experience - Demonstrated experience in TDM, including implementation of employer/residential commuter strategies, and a strong understanding of behavior change principles. TDM-CP preferred.
- Bachelor's degree in Urban Planning, Marketing, Public Administration, Communications, or related fields.
- Minimum of 5 years of relevant experience, including at least 2 years of managing a TDM program or outreach team.
- Strong experience in project and program management, including budget oversight, schedule management, and staff supervision.
- Experience working with CRM platforms (e.g., SalesForce, OneCommute, HubSpot) and performance dashboards (e.g., PowerBI, Tableau) is a plus.
- Excellent communication skills and a proven ability to work with clients, stakeholders, and multidisciplinary teams.
- Experience working on projects and programs in other aspects of sustainable transportation, including transit and active transportation, is a plus.
Compensation An individual who meets the minimum requirements can earn an annual salary of $97,300. Salary can be as much as $126,700 based on education, years of experience, and relevance of experience.
Foursquare ITP is a respected leader in the sustainable transportation and TDM industry. We are an inclusive and mission-driven team of planners, communicators, and changemakers. If you're ready to lead a transformative TDM program in the Washington Metropolitan Area, we want to hear from you.
We are unable to sponsor work visas at this time. Candidates must have current work authorization and be legally able to work in the U.S. without future visa sponsorship.
