TD Bank

TD Premier - Senior Capabilities and Solutions Group Manager (US)

TD Bank • $115K — $186K *
Mount Laurel, NJ 08054Hybrid
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Undergraduate degree or product management certificate required
  • 10+ years of relevant product management experience
  • Proven track record in leading product strategies
  • Advanced skills in product research and analysis
  • Knowledge of market trends and competitive landscape

Responsibilities

  • Lead and manage a product management team to develop and implement product strategies
  • Formulate the overall direction and policy for the product suite
  • Oversee product development processes and delivery to ensure customer satisfaction
  • Identify operational efficiencies and collaborate with cross-functional teams
  • Develop strategic partnerships to enhance market position

Benefits

  • Opportunities for professional growth and skill development
  • Dynamic work environment with a focus on teamwork
  • Access to comprehensive training programs
  • Supportive management aimed at maximizing employee potential
  • Commitment to diversity and inclusivity in the workplace
Full Job Description
Work Location:
Mount Laurel, New Jersey, United States of America

Hours:
40

Pay Details:
$115,440 - $186,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Product Management
Job Description:

The Senior Product Group Manager oversees, leads and provides strategic direction to a team of product management professionals in developing and implementing the Bank's products, services, programs and projects including features, benefits and characteristics that meet customer needs. The Senior Product Group Manager is responsible for formulating strategy, policy and overall direction of the identified product or suite of products portfolio. This role is accountable for building a strong talent pipeline within the team.

Depth & Scope:
  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling disciplinary actions, as required
  • Oversees and leads a highly complex and diverse product function for an area of significant complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
  • Generally accountable for a significant product management area that typically has enterprise wide impact or accountability
  • Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels
  • Leads and manages teams handling mass or niche products/segment suites, with moderate to high levels of size/complexity of the product groups/segments
  • Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
  • Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
  • Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends
  • Identifies operational efficiencies and opportunities with other business management/enterprise areas
  • Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.)
  • Sets overall team direction and collaborates with others to execute on common goals
  • Focus on longer-range planning for functional area
  • Oversees product teams and ensures the simple and efficient delivery of products and services to the customer
  • Provides vision, leadership and strategic guidance in developing and implementing Bank's products, services and programs including features, benefits and characteristics
  • Develops and implements products/policies and procedures in such a way that it enhances the end to end customer experience (including training, enhancement and irritant reduction) while achieving business objectives
  • Develops and manages the product development calendar for the team and oversees the successful and seamless execution of deliverables
  • Builds and maintains effective relationships with sales distribution, key internal stakeholders and/or external partners to ensure that customer needs are considered in strategic decisions and in the development of options, solutions and alternatives
  • Leads business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact
  • Liaises with partners (i.e. Marketing, Phone Channel, Retail) to understand industry and customer trends; Analyzes challenges and identifies areas of opportunity through customer research, focus groups, and external secondary research; Facilitates ideation sessions and builds necessary business cases for NPD, identifying solutions and building stronger plans for growth
  • Manages the product development budget of the team; Determines the optimal allocation of overall budget to ensure objectives can be achieved or exceeded
  • Manages the identification of competitive offerings in the market and their strengths and weaknesses
  • Determines the methodology to quantify market analysis to assess product performance including product lifecycle, quality, technical support, marketing programs and sales support
  • Oversees the creation of product roadmaps to illustrate the vision for the product; Plans product solutions that meet the needs of targeted customers
  • Partners with marketing and various channels to develop programs to move buyers through the buying process
  • Directs market research projects and recommends methods for growing existing markets and developing opportunities for customer products and services
  • Establishes an annual business and expense plan for the product/segment, monitors results to plan
  • Implements and monitors product/segment performance against objectives, recommending enhancements to ensure a consistent customer, brand experience
  • Delivers financial results for the product/product suite via operation of all available levers: pricing, margin, volume etc., creates and delivers business cases to achieve strategic business results (acquisition, retention, customer experience, engagement and market share)
  • Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD's operating model to maximize efficiency, effectiveness and scale
  • Conducts ongoing industry and competitive analysis to obtain market insights and ensure Acquisition Teams are kept informed of matters to be competitive and win in the marketplace
  • Executes on the annual business plan to deliver results aligned with business strategies
  • Develops and implements products to drive profitable product growth and increased market share through strategic partnerships with internal/external stakeholders, as well as, industry, and customer insights/foresights expertise
  • Refines product management strategies through detailed analysis of the P&L, ongoing competitive research and review of marketing/risk management tactics
  • Participates and collaborates on initiatives with internal and external service providers (IT, operations, legal, compliance, marketing etc.) to ensure the product meets TDBG objectives and standards
  • Ensures effective product policies and processes are established to support business processes align with risk appetite
  • Reviews and approves business and expense plans and tracks success and effectiveness of product development delivery and implementation
  • Ensures all products are in compliance and meet all regulatory requirements
  • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Ensures employees are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct


Education & Experience:
  • Undergraduate degree or product management certificate and/or
  • 10+ years relevant experience
  • Previous Product experience required
  • Experience in leading strategy strongly recommended
  • Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, competitive intelligence
  • Knowledge of current and emerging competitor and market trends
  • Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives
  • Ability to contribute to strategic direction of the product management function and provide advice to senior leadership
  • Ability to forecast initiatives and demand in order to develop annual strategic product plan
  • Skill in mentoring, coaching and performance management
  • Ability to communicate effectively in both oral and written form
  • Ability to work collaboratively and build relationships across teams and functions
  • Ability to work successfully as a member of a team and independently
  • Ability to exercise sound judgement in making decisions
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines
  • Skill in preparing and managing budgets, P&L and resource allocation
  • Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques
  • Skill in using computer applications including MS Office
  • Ability to handle confidential information with discretion


Employee/Team Accountabilities:
  • Responsible for management of the overall team providing both leadership and guidance
  • Sets targets and objectives for the team, and delivers results
  • Grows team expertise to align with business/enterprise demand and direction; Assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
  • Leads a high performing team; Provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
  • Leads the process of setting performance objectives for the team; Tracks, monitors and effectively addresses and/or rewards performance in a timely manner
  • Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
  • Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
  • Supports an environment where team freely escalates business challenges; Facilitates change through positive reinforcement of milestones and successes
  • Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
  • Establishes and fosters a cohesive team; Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
  • Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally


Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

  • Domestic Travel - Occasional
  • International Travel - Never
  • Performing sedentary work - Continuous
  • Performing multiple tasks - Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds - Occasional
  • Sitting - Continuous
  • Standing - Occasional
  • Walking - Occasional
  • Moving safely in confined spaces - Occasional
  • Lifting/Carrying (under 25 lbs.) - Occasional
  • Lifting/Carrying (over 25 lbs.) - Never
  • Squatting - Occasional
  • Bending - Occasional
  • Kneeling - Never
  • Crawling - Never
  • Climbing - Never
  • Reaching overhead - Never
  • Reaching forward - Occasional
  • Pushing - Never
  • Pulling - Never
  • Twisting - Never
  • Concentrating for long periods of time - Continuous
  • Applying common sense to deal with problems involving standardized situations - Continuous
  • Reading, writing and comprehending instructions - Continuous
  • Adding, subtracting, multiplying and dividing - Continuous


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

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