Work Location:Toronto, Ontario, Canada
Hours:35
Line of Business:Legal
Pay Details:$79,100 - $111,700 CAD
Job Description:Department OverviewTD Insurance is part of TD Bank Financial Group, one of Canada's largest financial institutions. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.
In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
Job DescriptionIn this role, you will manage assigned Auto Property Damage claims and litigation matters within your delegated authority. You will provide end-to-end claims handling, litigation carriage, and dispute resolution services by leveraging claims expertise, legal knowledge, and appropriate internal partnerships to support timely, fair, and efficient claim outcomes while mitigating legal, operational, and reputational risk.
Responsibilities include:
- Manage customer and third-party relationships throughout the litigation process, providing professional, timely, and accurate service.
- Collaborate with internal and external partners to support timely claim resolution.
- Conduct the defence of assigned Auto Property Damage litigation files within authority and professional licensing requirements.
- Reviews claim decisions and supporting documentation to assess litigation risk, defensibility, and resolution strategy.
- Prepare, file, and manage court documents, correspondence, settlement materials, and related litigation activities.
- Manage file documentation, financial transactions, reserves, and administrative processes in accordance with established procedures.
- Ensure all documentation is accurate, complete, and compliant with internal policies, regulatory requirements, and professional standards.
- Conduct activities in accordance with professional licensing obligations, internal governance requirements, and applicable court rules.
- Build and maintain effective working relationships with Claims, SIU, Legal, and other business partners.
- Share knowledge and expertise to support team effectiveness and continuous improvement.
- Keep stakeholders informed on file status, risks, and key developments.
- Responsible for the management and resolution of assigned Auto Property Damage claims, including litigation carriage where permitted by jurisdictional requirements.
Job Requirements- Licensed Paralegal in good standing with the Law Society of Ontario.
- Undergraduate degree, college diploma, or equivalent combination of education and experience.
- 3+ years of insurance claims handling experience, preferably within Auto Property Damage.
- 3+ years of litigation, legal, or paralegal experience, including Small Claims Court matters.
- Strong analytical, negotiation, communication, and organizational skills.
- Demonstrated ability to manage a high-volume caseload and competing priorities.
Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):Sans Objet
