ElevenLabs is scaling fast - and Talent Operations is at the center of making that happen. We're looking for someone to own the infrastructure behind a high-volume, high-urgency hiring push: managing recruiting agencies, onboarding and coordinating recruiting contractors, and ensuring we have the capacity and vendor ecosystem to hit aggressive headcount targets. This is a hands-on program management role. You'll be the connective tissue between our internal recruiting team, external partners, and hiring stakeholders - making sure nothing falls through the cracks when we're moving at speed. Once the immediate surge is resourced and running, you'll expand into broader Talent Ops programs: tooling, automation, data, and process design. Specifically, you will: - Own relationships with hiring agencies and recruiting contractors end-to-end - sourcing, onboarding, performance tracking, and vendor management. - Build and maintain capacity plans that map hiring demand to recruiter and agency supply, flagging gaps before they become blockers. - Program manage surge hiring initiatives, coordinating across internal recruiters, external partners, and recruiters to keep pipelines moving. - Design lightweight but durable SOPs for how we engage and manage external recruiting partners at scale. - Track and report on agency and contractor performance, cost-per-hire, and fill rates - surfacing insights to improve how we deploy capacity. - Transition into broader Talent Ops work over time: workflow automation, tooling, dashboards, and recruiter enablement: identifying and recommending the agencies we work with, and supporting a seamless calibration process.. Requirements - Proven experience managing recruiting vendors, staffing agencies, or contractor workforces - you know how to hold external partners accountable to results. - Strong program management instincts: you can run multiple workstreams simultaneously without dropping balls. - Comfortable building structure where little exists - capacity models, trackers, SOPs, and reporting from scratch. - Data-driven: you track what matters, spot problems early, and communicate clearly with numbers. - Excellent stakeholder management - you can work across recruiting, finance, and hiring managers without friction. Nice to have: - Experience supporting high-volume or international hiring surges. - Familiarity with ATS platforms, particularly Ashby. - Ability to vibe-code or automate workflows to reduce manual overhead. If you enjoy working in a fast-paced environment, making data-driven decisions, and driving business impact, this could be a great fit. Location This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. #LI-Remote