Short DescriptionBowman has an opportunity for a Talent Operations Manager to join our team remotely.
PurposeLeads the strategic, operational, and systems-focused foundation of Talent Acquisition by managing requisition workflows, automated iCIMS processes, pre-hire documentation, background check oversight, onboarding coordination, and the overall new hire and acquired employee experience. Plays a key role in ensuring accurate, timely, compliant, and employee-centered execution across all automated TA and onboarding processes.
ResponsibilitiesLeadership and Direction- Receive broad instruction and guidance on key objectives.
- Seek direction as needed for complex assignments, workflow improvements, and escalations.
- Apply advanced operational techniques and judgment consistent with Bowman standards.
- Review work produced by direct reports for accuracy and process adherence.
- Supervise the Talent Operations team; delegate assignments and support development.
- Ensure alignment to the Talent Acquisition SOP and automated iCIMS workflows.
At the Operational and Company Level- Act as the primary liaison between the Talent Acquisition function and internal partners including Legal, HR Operations, Payroll, HRIS, Benefits, IT, Safety, and HR Integration.
- Serve as a central point of contact for system-driven requisition, , offer routing, and onboarding workflows.
- Ensure hiring managers understand and follow automated processes for requisition submission, interview scheduling, interview feedback, and offer requests.
- Partner with the TA Systems Analyst to monitor automation performance, configure and refine iCIMS workflows, resolve system issues, and implement enhancements that improve process efficiency, reporting accuracy, and user experience.
- Communicate changes to TA Partners, onboarding staff, and hiring managers to maintain process consistency.
- Support compliance with background checks, documentation requirements, and work authorization policies.
Do the Work - Provide management-level oversight of Talent Acquisition Operations, ensuring accuracy, compliance, and consistency.
- Maintain operational governance of automated requisition, interview scheduling, offer request, and onboarding workflows within iCIMS.
- Monitor and guide pre-hire documentation completion including background checks, I-9/E-Verify, tax forms, and state-required documentation.
- Coordinate with Legal on escalated background check cases or questions involving employment eligibility.
- Ensure accurate creation of new hire and acquired employee profiles in UKG and confirm that Payroll, Benefits, Safety, IT, and HR Operations receive necessary information.
- Support HR Integration by reviewing incoming employee data for acquisitions and ensuring proper onboarding execution.
- Provide training to newly acquired companies on Bowman onboarding standards and document requirements.
- Review operational dashboards, iCIMS reporting, workflow performance, and onboarding data to identify opportunities for process optimization, automation, standardization, and improved employee experience.
- Monitor the HR helpdesk for TA and onboarding inquiries and respond or delegate as appropriate.
- Create and update internal documentation, SOPs, reporting guides, and training materials related to automated TA, iCIMS workflow configuration, and onboarding processes.
- Support adjudication coordination with Safety and Legal as needed.
- Assist in preparing required federal, state, or local reporting as needed.
- Ensure confidentiality and accuracy of all pre-hire and onboarding-related information.
- Perform other duties as assigned.
Success Metrics and Competencies- Ability to effectively communicate with all levels of the organization and external partners.
- Ability to lead an operational team through workflow changes and system improvements.
- Strong understanding of automated TA processes, iCIMS workflow configuration, reporting, onboarding operations, employee experience, and compliance requirements.
- High degree of accuracy, attention to detail, and data integrity discipline.
- Strong communication skills across all levels of the organization.
- Ability to work with confidential information with discretion.
- Strong organizational skills and the ability to manage multiple time-sensitive tasks.
- Effective relationship-building with internal partners and external vendors.
- Commitment to continuous process improvement.
- Self-reliance and ability to operate independently with limited direction.
- Ability to influence adoption of automated workflows across the organization.
Qualifications- Bachelor's degree in human resource management, business administration or equivalent relevant work experience.
- Eight or more (8+) years of HR onboarding, talent acquisition operations, and/or administrative experience required.
- Two or more (2+) years of HR project management or HR integration of mergers and acquisitions experience strongly preferred.
- Basic knowledge of general HR principles and applicable state and federal laws.
- Demonstrated proficiency in Excel, Word, PowerPoint, AdobePro/Adobe Acrobat, SharePoint, Outlook, etc.
- Demonstrated proficiency using Zoom, Microsoft Teams, or other virtual meeting platforms.
- Demonstrated proficiency using HRIS systems and applicant tracking systems, including iCIMS expertise with workflow configuration, reporting, process optimization, and system-driven recruiting/onboarding processes; UKG Pro experience preferred.
Range $96,000- 125,000 per year and includes a comprehensive benefits package.
Our comprehensive benefits package includes:- Medical, dental, vision, life, and disability insurance
- 401(k) retirement savings plan with company match
- Paid time off, sick leave, and paid holidays
- Tuition reimbursement and professional development support
- Discretionary bonuses and other performance-based incentives
- Employee Assistance Program (EAP), wellness initiatives, and employee discounts
Eligibility for certain benefits may vary based on position, location, and employment status.
Physical Demands and Working Environment- Primarily indoor professional office environment which may include bright/dim light, noise, fumes, odors, and traffic.
- Mobility around an office environment.
- Frequent and prolonged use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- Occasional lifting or carrying up to 20 pounds.
- Occasional pushing or pulling up to 20 pounds.
- Occasional reaching outward or above shoulder.
Job Description DisclaimerNote: While this job description is intended to be an accurate reflection of the job requirements, it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary at any time with or without notice.
