Qualifications

• Bachelor's degree in Business, Communications, Human Resources, or related field preferred; equivalent experience considered.
• 3+ years in learning and development, with a focus on creating engaging training content; multifamily industry experience preferred.
• 3+ years of multifamily experience with prospects, residents, and vendors preferred.
• Proficiency in Microsoft Office Suite; familiarity with systems like Funnel, OneSite, Power BI, ReflexAI, and TalentQuest preferred.
• Strong facilitation skills for leading in-person and virtual learning experiences.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical, critical thinking, and problem-solving abilities.

Responsibilities

• Deliver engaging learning experiences that align with business goals and reinforce company culture.
• Facilitate onboarding, leadership development, and other talent development programs.
• Ensure associates meet Cortland's Standards of Excellence and customer experience expectations.
• Build trusted relationships with leaders to identify development needs and recommend solutions.
• Collaborate with the Instructional Design team to enhance learning content.
• Conduct needs assessments to identify skill gaps and develop targeted development plans.
• Manage learning assignments and course completions within the Learning Management System (LMS).

Benefits

• Opportunity to drive impactful learning initiatives in a dynamic environment.
• Collaborative work culture with a focus on continuous learning and growth.
• Engagement with diverse teams across the organization.
• Potential for travel to various locations, enhancing professional networking opportunities.