Southwest Airlines

Talent Acquisition Program Manager

Southwest Airlines • $98K — $109K *
Dallas, TX 75217In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of program management experience in human resources or talent acquisition
  • Strong communication skills for effective stakeholder engagement
  • Ability to influence leadership and cross-functional teams
  • Experience in designing and managing talent programs, such as internships and co-ops
  • Data-driven mindset to inform program strategy with robust analytical skills

Responsibilities

  • Lead planning and execution of early career talent programs, including internships and rotations
  • Engage with stakeholders to align workforce needs with program initiatives
  • Monitor and report on project milestones and deliverables
  • Cultivate strong relationships with Senior Leadership to drive strategic talent initiatives
  • Mentor and support peers with subject matter expertise

Benefits

  • Free flights on Southwest for employees and eligible dependents
  • Retirement savings plan contributions up to 9.3% of eligible earnings
  • Annual profit-sharing contributions based on company performance
  • Competitive health insurance for employees and dependents, including pets
  • Health plan coverage begins from day one of employment
Full Job Description
Department:
Talent & Org Strategy

Job Description:

The Talent Acquisition Program Manager supports Southwest's early career talent strategy by managing programs that attract, develop, and prepare future talent for success across the Company. They'll Lead the planning, execution, and continuous improvement of internship, co-op, and rotational programs while partnering with business Leaders and Stakeholders to ensure programs align with workforce and business needs. They'll manage complex initiatives from inception through delivery, providing expertise in program strategy, process improvement, and stakeholder engagement. The Talent Acquisition Program Manager leverages strong program management, analytical, and relationship-building skills to create impactful talent experiences and drive long-term workforce success.

Additional Details:

  • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.


  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.


Responsibilities
  • Anticipate large-scale, complex challenges within domain, including risk, dependencies, timelines, scope, etc.
  • Collaborate with assigned client groups to support people initiatives by understanding the organization's objectives, issues, needs, and key success factors
  • Communicate with key Stakeholders to determine project requirements and objectives
  • Develop deep understanding of Customer priorities, value drivers, and challenges; using this knowledge to translate Customer needs
  • Manage Customer expectations effectively and help drive innovation in Customer areas
  • Monitor project milestones and deliverables
  • Partner with Customer to create and maintain the Capability Roadmap for the next 3-10 years
  • Partner with Customer to create and maintain the Capability Roadmap of functional capabilities
  • Partner with Senior Leadership across the company to lead various activities required in the ongoing development and delivery of strategic initiatives
  • Mentor peers by being a point of support, providing guidance and subject matter expertise
  • May perform other job duties as directed by Employee's Leaders


Knowledge, Skills, and Abilities
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
  • Understanding and applying information to contribute to the organization's strategic plan
  • Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
  • Ability to apply general rules to specific problems to produce answers that make sense
  • Ability to produce unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem
  • Ability to influence and shape perspectives across multiple levels of stakeholders


Education
  • Required: High School Diploma or GED


Experience
  • Advanced-level experience, seasoned and specialized knowledge in:
    • Training, Guiding, Consulting, Leading
    • Applying Project Management skills to implement HR strategies and programs


  • Preferred: Experience designing and scaling early career programs, including internships, co-ops, rotational, and graduate initiatives.
  • Preferred: Experience developing talent pipeline strategies that improve attraction, conversion, and retention.
  • Preferred: Ability to influence and partner with leaders, HR, Talent Acquisition, universities, vendors, and talent communities.
  • Preferred: Data-driven approach with the ability to turn insights into strategic recommendations and program improvements.
  • Preferred: Knowledge of early career recruiting, campus engagement, candidate experience, and conversion strategies.
  • Preferred: Ability to manage program strategy, governance, budgets, vendors, technology, and communications.
  • Preferred: Experience using Workday, Phenom, Qualtrics, Alteryx, and Microsoft 365 to administer programs and analyze data.


Licensing/Certification
  • N/A


Physical Abilities
  • Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job


Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines


Pay & Benefits:
  • Competitive market salary from $98,650 per year to $109,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.


Benefits you'll love:
  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
  • Competitive health insurance for you and your eligible dependents (including pets)
  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
  • Explore more Benefits you'll love: https://careers.southwestair.com/benefits


*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

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About Southwest Airlines

AirTran Airways, a Fortune 1000 company and wholly-owned subsidiary of Southwest Airlines (NYSE: LUV), has been ranked the number one low cost carrier in the Airline Quality Rating study for the past three years. AirTran Airways is the only major airline with Gogo Inflight Internet on every flight and offers coast-to-coast service on North America’s newest all-Boeing fleet.

Southwest Airlines Careers

Join the vibrant team at Southwest Airlines, a leading entity in the aviation industry known for its exceptional culture and commitment to innovation and diversity. As we continue to expand, there has never been a better time to explore job opportunities with us. Work You’ll Do At Southwest Airlines, we offer a variety of career paths ranging from aviation mechanics to customer service professionals, all united by a common goal of providing excellent service and maintaining the highest standards of safety. Our team members are the heart of our operations, and we empower them to succeed in their roles and beyond. Transform Your Career Step into a role at Southwest Airlines and join a team that values leadership, professional growth, and diversity training. Our employees are encouraged to lead from their first day, supported by our robust leadership development programs. Innovate with Us Southwest Airlines is at the forefront of innovation in the aviation industry. Join us and contribute to projects that redefine the future of air travel. Our collaborative environment fosters innovation, allowing every team member to make an impact. Be Part of a Great Team Our culture is built on connectivity and teamwork. At Southwest Airlines, you will work alongside dedicated professionals who share your passion for excellence. We celebrate diversity and believe it drives innovation, making us stronger and more responsive to our customers' needs. Future-Proof Your Career Southwest Airlines is committed to the professional development of our employees. With a wide range of benefits, from comprehensive health coverage to employee travel perks, we ensure that your career with us is rewarding. Continuous learning is part of our DNA, and we provide extensive training and development opportunities to help you grow your skills and advance your career. Internship Opportunities Kickstart your career with a Southwest Airlines internship. Gain invaluable industry experience, build your network, and learn from leaders who are eager to mentor the next generation of aviation professionals. Our internships offer a deep dive into the aviation world, preparing you for a full-time position in your chosen field. Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to new heights. Explore our job opportunities and find out how you can contribute to the Southwest Airlines family. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who make Southwest Airlines a great place to work. Explore Discover how innovation at Southwest Airlines is shaping the future of air travel and how you can be a part of it. Read more about our projects, team achievements, and the impact we’re making in the industry. Southwest Airlines Careers Our commitment to professional growth, a dynamic culture, and fostering a diverse and inclusive workplace makes Southwest Airlines not just a great place to work, but a community where you can build a fulfilling career. Join us and see where your skills and passions can take you.
Learn more about Southwest Airlines
Size
58,865 employees
Market Cap
$19.8 billion
Industry
Aerospace & Defense
Net Income
-$3 billion
Founded
1971
5 Year Trend
-4.9%
Revenue
$9 billion
NASDAQ
LUV
* Ladders Estimates

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