Alorica

Talent Acquisition Manager

Alorica • $70K — $95K *
Tucson, AZ 85705In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience
  • 5-7+ years in corporate recruiting across various sectors
  • Minimum two years' supervisory experience
  • Strong proficiency in MS Office, Outlook, and applicant tracking systems, specifically Taleo
  • Exceptional client service and communication skills
  • Ability to evaluate candidate skills and traits
  • Proficient in articulating strategic job scopes and metrics for improvement
  • Demonstrated market intelligence in industry and organization

Responsibilities

  • Source, qualify, and present diverse candidates for open positions
  • Supervise performance and productivity of the Corporate Recruiting Team
  • Ensure compliance with all relevant laws and company policies
  • Leverage candidate resumes through collaboration with other recruiters
  • Manage requisitions based on aging and metrics
  • Participate in developing talent resource objectives with management
  • Develop innovative sourcing initiatives to build candidate pipeline
  • Ensure new employee onboarding adheres to company policy
  • Negotiate candidate offers per company guidelines
  • Provide competitive market insights to hiring managers

Benefits

  • Competitive base pay with performance incentives
  • Comprehensive health benefits including medical, dental, and vision
  • 401(k) retirement plan
  • Career development opportunities through Alorica Academy
  • Access to employee assistance programs
  • Collaborative and inclusive company culture fostering innovation
Full Job Description
Job Description

Talent Acquisition Manager

Location: Tucson, AZ (Onsite)

HERE'S WHAT THE JOB REALLY LOOKS LIKE

Responsible for building business relationships with assigned client business groups across multiple geographies. Perform as an exemplary role model and accomplish functions including workforce planning process, methodology and recommend changes and efficiencies for process improvement.

HOW YOU'LL MAKE AN IMPACT
  • Source, qualify, and present a solid, diverse slate of candidates for every open position
  • Supervise the quality of work, productivity and effectiveness of other members of the Corporate Recruiting Team
  • Ensure 100% compliance with all applicable laws and company policies regarding all talent acquisition responsibilities

WHAT YOU'LL ACTUALLY DO
  • Review opportunities for leveraging resumes with other recruiters (cross references)
  • Manage aligned requisitions regarding aging and metrics to fill
  • Maintain in-depth knowledge of the business segment strategic resource objectives and the functional areas.
  • Participate with management and leadership teams in developing talent resource objectives
  • With direction from their leader, develop innovative sourcing initiatives and develop a solid pipeline of qualified candidates
  • Ensure all new employee onboarding processes compliant with company policies
  • Manage the performance of individual recruiters and the entire team against established performance goals and metrics
  • Adhere to 100% compliance for all regulations and laws
  • Negotiate candidate offers within company guidelines
  • Proactively acquire competitive market information to business strategy and consult with hiring managers and leadership teams
  • Other duties as assigned


Qualifications

WHAT'LL SET YOU UP FOR SUCCESS
  • Bachelor's Degree from an accredited college or university or equivalent experience
  • 5-7+ years in a corporate recruiting role focused at all levels on IT, Accounting/Finance, HR, Legal, Communications, etc.
  • Two years' minimum experience in a supervisory role
  • Strong experience in MS Office, Outlook, contact management processes, applicant tracking systems and Taleo system
  • Customer service oriented with exceptional communication and client anticipation skills
  • Ability to assess skills, behaviors, traits and attributes of positions
  • Ability to articulate job scope for ongoing and newly created strategic positions to advance the company's strategic goals; ability to focus on metrics to improve service delivery
  • Ability to develop, standardize, gain approval and implement hiring profiles and interview guides at sourcing, screening, interviewing and selection levels
  • Demonstrate market intelligence of both industry and organization
  • Demonstrate ability to influence across a matrix of business, HR, Legal and market constituents

What We Offer:
  • Competitive base pay with performance-driven incentives
  • Comprehensive benefits including medical, dental, vision, and 401(k)
  • Career development through Alorica Academy's open-access courses
  • Real opportunities to grow within a global organization
  • Access to our employee assistance program
  • A collaborative, inclusive culture where innovation happens

About Alorica

Alorica is a global leader in customer experience solutions. The company provides customer management outsourcing solutions to clients in various industries, including healthcare, financial services, retail, and technology. Alorica offers a range of services, including customer service, technical support, sales, and back-office support. The company has over 100,000 employees and operates in 14 countries. Alorica is committed to providing exceptional customer experiences and has won numerous awards for its services.
Learn more about Alorica
Size
100,000 employees
Industry
Technical Services
Founded
1999
* Ladders Estimates

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