American Electric Power

Systems Support Analyst Principal

American Electric Power$98K — $128K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Supply Chain Management, Accounting, or Business Admin; or equivalent experience
  • Minimum of 10 years systems support experience
  • Expertise in SAP Ariba applications and supply chain processes
  • Strong knowledge of data management and SQL querying
  • Excellent verbal and written communication skills

Responsibilities

  • Lead development, testing, and support of SAP Ariba applications
  • Provide strategic direction on electronic commerce and technology adoption
  • Implement best practices and internal controls
  • Analyze data to resolve system integrity issues
  • Mentor teams and lead project activities
  • Prepare executive presentations on technological topics
  • Guide documentation development for system procedures and policies

Benefits

  • Comprehensive benefits package supporting employee well-being
  • Opportunities for professional development and training
  • Flexible work schedule options
  • Supportive company culture with a focus on ethics and integrity
Full Job Description

Job Posting End Date

06-26-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Works independently. Support Supply Chain, Procurement, and Fleet Operations (SCPFO) systems and technology. Identify research and resolve data, system and business integrity issues. Collaborate with SCPFO personnel, its customers, business units, and cross-functional teams to test and support SCPFO applications. Assist with the development of procedures, quick reference guides and presentations to communicate system functionality, issues, and resolutions. Gather and analyze data for use in business cases and cost justifications.

• SAP Ariba application (Business Network, Guided Buying, Guided Sourcing,
and Supplier Lifecycle & Performance - SLP) implementation and functional
support experience is a must.
• Experience onboarding and enabling suppliers across the Ariba Network is a must.
• Strong understanding of the Source to Pay and Supplier Lifecycle process is a must.
• EDI support and supplier onboarding is preferred.
• Ariba Network/EDI to ERP integration support experience is preferred.
• ServiceNow and Jira experience is a plus.
• Demonstrate excellent verbal and written skills to communicate to business
unit personnel in advance of any changes to application functionality, systems status and outage schedules.

Job Description

What You'll Do:

  • Lead SCPFO personnel, its customers, business units, and cross-functional teams in the development, testing, implementation, and support of SAP Ariba applications.

  • Provide strategic direction on the expansion and adoption of electronic commerce functionality and other forms of technology.

  • Provide an expert level of knowledge of current system technologies, processes, and initiatives; lead project teams to implement and promote the most efficient use of new SCPFO technologies.

  • Lead the establishment of best practices, internal controls, and policies and procedures.

  • Guide the development and analysis of advanced report data queries associated with resolving data, system and business process integrity issues.

  • Maintain an expert level of knowledge regarding data sources, table joins, and others advanced aspects of report development.

  • Lead the development of advanced-level test scripts to support the application production migration process.

  • Provide strategic direction in the development of policies, procedures, quick reference guides, and other documentation.

  • Lead the development of system specifications, business cases and cost justifications to maximize SCPFO use of emerging technologies.

  • Prepare and deliver executive presentations on ongoing and emerging technological topics and issues.

  • Understand and effectively influence processes and technologies of the organization and its stakeholders and act as a subject matter expert regarding policies, systems, processes, and regulations of the company.

  • Mentor and lead assigned work activities of others within the work group, team or department.

What We're Looking For:

Education: Bachelor's degree in Information Technology, Supply Chain Management, or related field of study such as Accounting or Business Administration;

(Or) Associate's degree with 2 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources;

(Or) High school diploma/GED with 4 years systems support experience involving programming, coding, SQL querying or advanced reporting requiring complex table joins and multiple data sources.

Experience: Minimum of 10 years systems support related experience (in addition to any experience identified above).

Additional Expectations:

  • Have an expert level of knowledge of SCPFO-related systems and technology.

  • Maintain technical industry knowledge, an advanced level of understanding of AEP regulatory/legal/financial policies and controls and business unit processes and procedures.

  • Understand the components of the organization and its stakeholders.

  • Lead cross-functional teams, identify stakeholders, and network with internal and external organizations.

  • Seek to broaden knowledge in areas of the company and industry which will complement acquired expertise.

  • Demonstrate excellent verbal and written skills possess highly developed presentation skills.

  • Demonstrate the highest standards of ethical behavior and support the Company’s Corporate Code of Conduct.

  • Demonstrate an expert level of knowledge of MS-Office skills.

What You'll Get:

Expected Salary:$99,000.00-$128,000.00/Yr. (USD)

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Data

Compensation Grade:

SP20-008

Compensation Range:

$98,993.00 - $128,688.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.  

Hear about it first!   Get job alerts by email.  Log in to your Candidate Home Account today!  If you don't have an account, you can create one.

About American Electric Power

American Electric Power generates, transmits, and distributes electricity, serving residential, commercial, and industrial customers nationwide. AEP serves millions of customers across 11 states. It operates in the generation, transmission, and distribution of electricity, providing power to residential, commercial, and industrial customers. AEP generates electricity using diverse sources, including coal, natural gas, nuclear, and renewable energy like wind and solar. The company maintains a vast transmission network that delivers electricity from power plants to local distribution systems, ensuring a stable and reliable power supply. AEP is actively involved in renewable energy initiatives, investing in wind farms and solar facilities to diversify its energy portfolio and reduce its environmental impact. Additionally, the company engages in community outreach, supporting education, environmental conservation, and various social initiatives.

American Electric Power Careers

Join the dynamic team at American Electric Power (AEP), one of the largest electric utilities in the United States, and ignite your career with a company known for its commitment to innovation and leadership in the energy sector.

Opportunities Await

At AEP, we offer a multitude of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking an entry-level position or a more senior role, our diverse range of employment options ensures that there's a place for every ambitious individual in our team.

Grow and Innovate

Embark on a journey of growth and professional development with AEP. Our company is at the forefront of the energy industry’s transformation, integrating sustainable and innovative practices that not only lead the market but also contribute to a greener planet. Engage in work that challenges the status quo, pushing the boundaries of what is possible in the energy sector.

Culture and Benefits

AEP is dedicated to fostering a culture of diversity and inclusion, where every team member’s contribution is valued. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. From comprehensive health benefits to professional development programs and diversity training, AEP ensures that our team is equipped for both personal and professional success.

Internship Programs

Kickstart your career with an AEP internship. Our programs provide invaluable industry experience and networking opportunities that pave the way for future employment. Interns at AEP work on real projects, learn from seasoned professionals, and gain the hands-on experience necessary to succeed in the fast-paced world of energy.

Leadership and Development

Leadership at AEP means more than guiding teams – it involves inspiring change and driving innovation. With leadership development programs, employees are prepared to take on challenging roles that shape the future of the company and the industry. Our focus on leadership and continuous improvement creates an environment where ambitious professionals can thrive.

Join Our Team

Explore the career possibilities at American Electric Power today. Search open positions that match your skills and interests. We are constantly hiring new talent and look for passionate, curious, and solution-driven team players. Prepare your resume, ace the interview, and join a company where your career can flourish.

Stay Connected

Keep up to date with the latest at AEP by following our careers blog. Gain insider perspectives, industry-leading insights, and career tips that you can put to use today—all from the people who work here.

Career Alerts

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Electric Power.

Explore American Electric Power Jobs

Whether you're a seasoned professional or new to the industry, AEP offers a dynamic work environment where innovation, leadership, and growth are part of everyday life. Join us in powering a new and brighter future for everyone.
Learn more about American Electric Power
Size
16,688 employees
Market Cap
$48.8 billion
Industry
Net Income
$2.2 billion
Founded
1906
5 Year Trend
+0.5%
Revenue
$14.9 billion
NASDAQ

Similar Jobs

More Jobs at American Electric Power

More Technical Services Jobs

Find similar Systems Support Analyst Principal jobs: