University of Toronto

Systems & Projects Coordinator

University of Toronto$81K — $103K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Information Technology, Computer Science, or related area
  • Minimum four years of experience in student systems support and project management
  • Proficiency in developing project schedules and reporting
  • Experience in data collection and statistical report preparation
  • Knowledge of stakeholder engagement for system implementations
  • Advanced skills in MS Excel and data querying tools such as SQL
  • Familiarity with systems like ROSI and Slate

Responsibilities

  • Facilitate design meetings for new system processes and analyze existing services
  • Research and recommend potential system feature changes
  • Develop detailed project schedules including milestones and timelines
  • Provide data and advice to support business cases and analytics
  • Liaise with IT and stakeholders to convert business requirements into technical specs
  • Evaluate new technologies or processes for enhancement needs
  • Revise business methods to support administrative workflow

Benefits

  • Encouragement of applications from diverse communities
  • Opportunities for professional development
  • Flexible working arrangements
  • Supportive work environment
  • Collaborative team culture
Full Job Description
Date Posted: 09/04/2026
Req ID: 50095
Faculty/Division: OISE
Department: Registrar's Office Student Experience
Campus: St. George (Downtown Toronto)
Position Number:
Existing Vacancy: Yes

Description:

Your opportunity:

Under the supervision of the Associate Registrar, Academic Scheduling & Systems, the Systems & Projects Coordinator assists with the development of systems initiatives, including developing project schedules, critical path, timelines, deliverables, and reporting. The incumbent keeps senior staff apprised of impending deadlines, concerns or setbacks and recommends approaches to mitigating risk. The incumbent facilitates design meetings for new system processes and analyzes existing service and process procedures as well as recommends changes to the same. Liaising with IT consultants/developers and stakeholders, the incumbent translates business requirements into technical specifications. The incumbent analyzes and writes program scripts to extract, reformat and analyzedata and prepares draft statistical reports and summaries from data collected. The incumbent provides advice and data to support the development of business cases, and analytics for divisional initiatives. The incumbent also analyzes the integrity of highly complex system problems and/or implications of any new or changed procedures or technology. Evaluating new technologies or new and modified business processes to determine enhancement requirements are also key to this role. The incumbent develops and revises business methods that support administrative workflow and objectives. Planning the implementation of new business processes and systems and serving as a resource on specific issues to a group of specialists is also fundamental to this role. In particular, the incumbent will support ROSE in its use of Slate, ROSI, online form tools and other recruitment, admissions, registration and student experience systems. The incumbent plans and implements continuing or ad hoc faculty-level projects as may occur from time to time on behalf of the Registrar & Senior Director, Student Experience and in coordination with OISE departments.

The Coordinator serves as back-up to the Associate Registrar, Systems and Academic Scheduling, as needed.

Your responsibilities will include:
  • Facilitating design meetings for new system processes and analyzes existing services and processes.
  • Researching, analyzing and recommending potential changes to system features.
  • Developing project schedules including milestones, critical path, timelines, deliverables and reporting.
  • Providing advice and data to support the development of business cases and analytics for departmental initiatives including preparing draft statistical reports and summaries from data collected.
  • Liaising with IT and stakeholders to translate business requirements into technical specifications and collaborating on cost estimates.
  • Evaluating new technologies or new/modified business processes to determine enhancement requirements.
  • Preparing draft statistical reports and summaries from data collected.
  • Developing and revising business methods that support administrative workflow and objectives.


Essential Qualifications:
  • Bachelor's Degree in Information Technology Computer Science or related area.
  • Minimum four years of recent and relevant experience with student systems support, data analytics, business analysis, and project management.
  • Experience developing project schedules, critical path, timelines, deliverables, and reporting.
  • Experience collecting data and preparing draft statistical reports and summaries.
  • Experience working with stakeholders to implement new or updated systems.
  • Solid background in computer technology.
  • Excellent verbal and written communication skills and ability to communicate effectively with non-technical stakeholders.
  • Advanced knowledge of MS Excel and data querying tools (e.g., SQL, Azure Data Studio, MS Visual Studio Code, Power Query).
  • Advanced knowledge of ROSI, Slate, PowerBI, PowerAutomate, Online form tools (MS Forms, JotForms, etc.).
  • Ability to work well as a team member and ability to work with minimal supervision.
  • Excellent interpersonal and meeting facilitation skills with the ability to work effectively with a wide range of stakeholders to gather requirements, track action items and problem-solve issues.
  • Excellent organizational and problem-solving skills; prioritization and multi-tasking skills.
  • Highly developed attention to detail.
  • Business analysis skills.


Assets (Nonessential):
  • Ability and inclination to keep technical skills up to date and relevant.
  • Ability to learn quickly from reference materials and online help facilities.
  • Project Management Professional (PMP) certification considered an asset.


To be successful in this role you will be:
  • Adaptable
  • Communicator
  • Motivated self-learner
  • Multi-tasker
  • Organized


Closing Date: 09/16/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)
Recruiter: Jennifer Tucker

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

About University of Toronto

The University of Toronto is a public research university located in Toronto, Ontario, Canada. It is the largest university in Canada by enrollment and one of the top-ranked universities in the world. The university offers undergraduate and graduate programs in a wide range of academic disciplines, including arts, sciences, engineering, and business. The University of Toronto is known for its research excellence and has produced many notable alumni, including four Nobel laureates. The university was founded in 1827 and has three campuses in the Toronto area.
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