Systems Engineer - Wireless Services

Round Rock, Texas

Job Type: Full-Time

About Us

Founded in South Korea in 2002, Doota Industrial America is a leading telecommunications/infrastructure company operating in over 50 customer sites worldwide. With our Round Rock office launching in 2019, we have successfully combined the agility of a star tup with the stability of an enterprise.

At Doota Industrial America, we work with esteemed partners such as Samsung, LG, HP, SK Innovation, and Hyundai to provide cutting-edge solutions in environmental CEMS (Continuous Emission Monitoring Systems). We specialize in design, delivery, and installation of measuring instruments, dataloggers, monitoring systems, and CEMS room construction.

Requirements
• Bachelor's degree in Engineering, Computer Science, or a closely related technical discipline, or equivalent professional experience supporting enterprise, industrial, or manufacturing systems.
• Minimum of 3 years of experience supporting production systems or application including incident management, root cause analysis, and coordinating with cross-functional technical teams.
• Demonstrate the ability to review, debug, and modify existing backend application code written by other engineers.
• Experienced working with relational databases; proficiency in SQL is required. Experience with Oracle or comparable enterprise database platforms is acceptable.

What We Offer

• Health & Dental & Vision
• Employee Assistance Program
• 401K Company Match 3%
• PTO
• Sick Pay
• Parental Pay Leave
• Company Holidays
• Professional Development Reimbursement Program - $2000.00 annually

Who We Are

At Doota Industrial America, we foster a vibrant environment that nurtures creativity, collaboration, and professional growth. As part of our family, you will have access to resources and support that empowers you to excel. Our commitment to culture, integrity, and continuous improvement lies at the core of our mission, propelling us to transcend industry boundaries and make lasting, positive impacts on the world.

Equal Opportunity Employer, are committed to creating a diverse and inclusive company culture and that your team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law, and it is the company's commitment to creating an inclusive workplace and how candidates can request reasonable accommodations.

Requirements
• Operational Support and Issue Resolution: Provide day-to-day support for systems and applications. Troubleshoot user-reported issues, manage and resolve tickets, and coordinate with in ternal and external vendors/teams to restore services and prevent repeat issues.
• System and Application Lifecycle Management: Support the deployment, configuration, relocation, and decommissioning of systems and applications across both manufacturing facilities. Identify risks, dependencies, and operational impacts before changes are made.
• Application Development and Integration: Develop and maintain backend applications and data collection tools used for monitoring, analysis, and operational reporting. Review and debug existing code, improve performance, data reliability, and integrate with upstream and downstream systems (when or if needed).
• Cross-Functional Coordination and Project Execution: Work across engineering, operations, IT, and external partners to support project and operational initiatives. Track timelines, dependencies, risks, action items, and provide clear status updates to both technical and non-technical stakeholders.
• Process Documentation and SOP Maintenance: Create and maintain SOPs, technical documentation, and release plans that clearly capture how systems are built, supported, and operated. Ensure documentation is accurate, usable, and kept up to date as the system evolves.
• Operational Improvements and Adaptability: Identify gaps, inefficiencies, and failure points in existing systems and processes. Recommend and implement improvements that increase reliability, usability, and operational efficiency while adapting to changing business and technical requirements.