THE POSITION:

At STACK, the Systems Engineer will deploy, monitor, upgrade and support the operational technology services & corporate infrastructure. The position requires expertise in operating highly available, secure, and scalable infrastructure. The position works under minimal direction with considerable latitude for the use of initiative and independent judgment. This is a "hands-on" position requiring strong technical skills, as well as excellent informal leadership, interpersonal and communication skills. Responsibilities include but are not limited to:
• Design, implement, and maintain the organization's compute, storage, cloud and operational technology infrastructure.
• Monitor performance, identify bottlenecks or issues, and proactively implement solutions to optimize performance and ensure high availability.
• Implement and manage monitoring tools to oversee system performance, identify issues, and implement necessary measures to optimize system performance and reliability.
• Conduct regular system backups, audits, and testing to ensure business continuity.
• Provide advanced technical support and troubleshooting for escalated infrastructure issues.
• Investigate and resolve complex problems, collaborating with cross-functional teams and vendors as needed.
• Perform root cause analysis of incidents and develop preventive measures to minimize future occurrences.
• Stay up to date with emerging technologies and industry best practices, applying them to enhance performance, reliability & security.
• Maintain accurate documentation of configurations, procedures, and troubleshooting steps.
• Prepare regular reports on infrastructure performance, security incidents, and other relevant metrics.
• On-call availability may be required to respond to emergency situations

THE DETAILS:
• Location: Northern Virginia
• Travel: Domestic travel required up to 15%
• Must be eligible to work in the United States
• Must pass a comprehensive background screening

MUST-HAVE QUALIFICATIONS:
• Bachelor's degree in a computer science, computer information systems, management information systems, or equivalent industry experience.
• 5-7 years' experience as a system engineer in an enterprise or data center setting
• Experience with on-premises hosting platforms (vSphere/Hyper-V), storage (NetApp) and backup.
• Proficiency with code, and the ability to do scripting or coding in at least one popular language (Bash, python, Ruby, etc).
• Data center experience a plus

THIS MIGHT BE RIGHT FOR YOU IF:

• You are a strong communicator, you are persuasive and clear, blending analytics with experience in decision-making.
• You do not get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.
• You are a team builder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team.
• You are naturally curious and driven toward continual improvement. While you celebrate your successes, you take time to review and analyze campaigns for future learning.

WHY STACK?

• We offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, flexible spending accounts - even a cell phone subsidy.
• We foster a culture of appreciation, including peer-to-peer recognition and rewards programs.
• Fun is part of our DNA, with events, game nights, happy hours, and barbecues.
• We're growing - this is a great time to join and make an impact!