Compass

SYSTEMS DIRECTOR OF PATIENT SERVICES

Compass$90K — $100K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Nutrition, Hospitality Management, or related field or equivalent experience
  • Minimum of five years' work experience, with at least two years in healthcare and one year in a managerial role
  • Certified Dietary Manager required for candidates without a degree in Nutrition or Dietetics; Registered Dietitian preferred
  • ServSafe® Certified
  • Knowledge of food and catering trends focusing on quality, sanitation, and cost controls
  • Strong supervisory, leadership, management, and coaching skills
  • Excellent written and verbal communication skills across various levels

Responsibilities

  • Coordinate and implement system patient service programs based on medical direction and patient demographics
  • Hire, lead, direct, coach, train, and develop patient services managers and supervisors
  • Oversee evaluation, discipline, and performance management of food service employees
  • Monitor competency, productivity, and accuracy of documentation within patient services teams
  • Visit patients to ensure management team engagement during their hospital stay
  • Ensure staff helps meet patient satisfaction goals
  • Facilitate effective communication with team members, patients, and families through various channels

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Paid Parental Leave
  • Holiday Time Off
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
Full Job Description
Salary: $90,000-$100,000

Job Summary

Responsible to direct the functions of Patient Food Services for the Phoenix location within an acute care setting. These functions include, but are not limited to, management, education, training, and performance improvement of patient food service personnel. In coordination with the Systems Director Operations and Director, Nutrition Systems, assures compliance with all patient related regulatory agencies in each facility in the system. Ensures patient satisfaction and good public relations are achieved through the safe and efficient use of resources.

Key Responsibilities:
  • Coordinates and implements system's patient service programs based upon system's medical direction, patient population, and contract
  • Hires, leads, directs, coaches, trains, and develops patient services managers and supervisors
  • Oversees the evaluation of and discipline of patient food services employees, as applicable and according to departmental policy
  • Monitors competency, productivity and documentation accuracy of patient services managers and teams utilizing necessary tools and resources
  • Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay
  • Ensures patient services staff assists in achieving stated patient satisfaction goals
  • Communicates effectively with all team members, patients and families through conferences, individual consultation and committee participation
  • Performs other tasks that may be assigned


Preferred Qualifications:
  • Bachelor's degree in Nutrition, Hospitality Management or related field or equivalent
  • Minimum of five (5) years' work experience with at least two (2) years in healthcare, including one (1) year in a managerial position
  • Certified Dietary Manager required if associate does not have a degree in Nutrition or Dietetics; Registered Dietitian preferred
  • ServSafe® Certified
  • Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
  • Supervisory, leadership, management and coaching skills
  • Communication skills both written and verbal
  • Ability to communicate on various levels to include management, client, customer and associate levels
  • Financial, budgetary, accounting and computational skills
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Apply to Morrison Healthcare today!

Associates at Morrison Healthcare are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Req ID:

Morrison Healthcare

CHARRISSE FULLER

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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