Job Description SummaryYou will be part of a global product support team acting as technical focal and liaison for all customer and program requirements. You will develop a strong working knowledge of the assigned power products and facilitate the use of approved processes to provide integration testing and flight line support at the Customer’s locations.
Job DescriptionJob Title
Systems EIS Support Engineer (Advanced Lead Engineer)
Location
Role to be located in Mukilteo, WA office or at a customer location for approximately 90 days.
Travel 100% after Delivery for Entry Into Service for the airline operator for on-site support.
Position Reports to (Line Manager title, Location)
Leader, 777X Systems EIS Support, Mukilteo WA
Key Responsibilities
- Develop strong working knowledge of power systems and test equipment prior to deployment to customer location
- Investigate and drive resolution of any issues relating to development shipsets and test equipment acting as liaison with the GE Aerospace UK team
- Perform modifications, minor repairs and software updates to shipsets and test equipment
- Assist customers with defect investigation and use appropriate technical data to support reliability analysis and minimize unnecessary removals
- Assist with queries relating to Aircraft and Component Maintenance Manuals
- Manage consignment stock levels and logistics at Customer location
- Deliver on-the-job training to the Customer
- Provide regular reports on the status of on-site integration testing and system performance to the program team and be the onsite first point of escalation for any issues that arise
- Build and maintain strong long-term relationships with customer at all levels
- Manage cost control, quality, and operations-oriented customer communications
- Comply with import and export regulations in accordance with business and government legislation relating to data sharing, communication and technical discussions
- Implement Operation Safety Policy Instructions, conduct field work in compliance with OSHA and applicable regulations and encourage good employee safety practices
Leadership Accountability (Individual contributor/People Manager/Level of decision making)
Essential Skills/Requirements
- Bachelor’s degree in Aeronautical, Electrical Engineering or Mechanical Engineering is preferred
- At least 5 years of experience in a product support role, project management or Systems engineering
Desired Skills/Requirements
- Ability to manage multiple priorities and tasks simultaneously
- Humble: respectful, receptive, agile, eager to learn
- Transparent: shares critical information, speaks with candor, contributes constructively
- Significant experience in a broad base Aerospace industry or Aviation products
- Product Knowledge – skilled in the theory and operation of defined systems, able to test and repair products and test equipment
- Technical Communication – skilled in the presentation of technical information both verbal and written, adapting material for the target audience
- Problem Solving – skilled/expert in analysing and identifying or proposing solutions to problems using a wide range of data and analytical tools
- Customer Centric – skilled/expert regarding customer requirements, translating them into clear deliverables
- Focused: quick learner, strategically prioritizes work, committed
- Lean experience and training preferred
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Core competence in Microsoft Office applications, particularly Excel, Power Point and Outlook
The base pay range for this position is $128,800.00 - $171,350.00 USD annually. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on April 19, 2026
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
Relocation Assistance Provided: Yes
