Salary: $105,872.00 - $137,654.40 Annually
Location : 700 Lavaca Street, Austin, TX
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 26-10722
Department: Information Technology
Opening Date: 07/23/2026
Closing Date: 8/6/2026 11:59 PM Central

Job Summary
Travis County Technology & Operations is looking for a Systems Architect to join the team.

This role oversees the deployment, maintenance and administration of highly complex server hardware and operating systems, application software and integrated solutions. Leads and oversees the work of subordinate technical systems staff and functions as a technical expert. Monitors infrastructure performance and capacity and tracks performance trends. Provides third tier technical support to end user departments. Troubleshoots, and works with external vendors, as necessary, to resolve the most complex system issues. Consults with departments to understand network needs and service requirements and to implement the appropriate integrated network services.
Distinguishing Characteristics:

Provides second and third tier technical support to end user departments and consults with departments to understand complex network needs and service requirements and implement the appropriate integrated network services. Leads and oversees the work of subordinate technical systems staff and functions as a technical expert. This classification may require a flexible work schedule to meet the needs of the department.

Duties and Responsibilities

• Recommends and implements system policies and standards and ensures adherence to approved security and disaster recovery procedures.
• Consults with departments on proper systems selection and automation designs to meet business objectives while maintaining full integration with other networks and resources.
• Gathers and documents user requirements. Develops highly complex system designs.
• Coordinates work performed by outside vendors and monitors vendor service level agreements (SLAs).
• Tracks performance trends, develops reports, and assists users in utilizing automated systems applications.
• Provides or coordinates user assistance in the field or through Help Desk activities.
• Performs other job-related duties as assigned.

Identity Architecture

• Design scalable Microsoft identity solutions for hybrid and cloud environments.
• Perform architecture reviews for new applications requiring authentication and authorization.
• Define identity standards, policies, and governance models.

Microsoft Identity Services

• Design, implement, and maintain:
• Microsoft Entra ID
• Active Directory Domain Services (AD DS)
• Microsoft Entra Connect Cloud Sync
• Microsoft Entra External ID
• Microsoft Entra ID Governance
• Microsoft Entra Privileged Identity Management (PIM)
• Conditional Access
• Identity Protection
• Self-Service Password Reset (SSPR)
• Passwordless Authentication
• Windows Hello for Business
• FIDO2 authentication

Security & Compliance

• Implement Zero Trust identity architecture.
• Develop Conditional Access strategies.
• Design MFA deployment and enforcement.
• Implement least privilege and RBAC models.
• Manage privileged administrative accounts.

Active Directory

• Design and maintain enterprise AD forests and domains.
• Manage Group Policy architecture.
• Design OU structures.
• Plan forest consolidations and migrations.
• Design disaster recovery and business continuity strategies.

Identity Governance

• Design Joiner-Mover-Leaver lifecycle processes.
• Implement automated provisioning/deprovisioning.
• Develop access certification campaigns.
• Define entitlement management workflows.
• Design identity governance reporting.

Application Integration
Architect authentication using:

• SAML 2.0
• OAuth 2.0
• OpenID Connect
• WS-Federation
• LDAP
• Kerberos
• PKI certificates

Support enterprise application integrations with Microsoft Entra ID.
Cloud Identity

• Microsoft 365
• Azure subscriptions
• Azure RBAC
• Azure Key Vault
• Microsoft Graph API integrations

Operational Leadership

• Provide Tier III/IV escalation support.
• Mentor systems engineers and administrators.
• Create documentation and standards.

Minimum Requirements

Education and Experience:
Bachelor's degree in Computer Science, Information Systems, Business Administration or a directly related field AND seven (7) years of relevant work experience, including one (1) year of team lead, supervisory or management experience;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:
Valid Texas Driver's License.

Preferred:
Microsoft Certified Systems Engineer (MCSE).
Microsoft Certified: Identity and Access Administrator Associate (SC-300)
Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
Microsoft Certified: Azure Administrator Associate (AZ-104)

Knowledge, Skills, and Abilities:

Knowledge of:

• Policies, practices, procedures and terminology of assigned function.
• Federal, State, Local and County applicable laws, rules, regulations and guidelines.
• May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Skilled in:

• Leadership, collaboration and negotiation techniques.
• Problem-solving and decision-making.
• Both verbal and written communication, including presentations and communicating technical issues in non-technical language.

Ability to:

• Design, install, manage and monitor the most highly complex systems, operating system software and applications.
• Work independently and efficiently and as part of a team.
• Manage time well, perform multiple tasks and organize diverse activities.
• Demonstrate strong customer services skills.
• Translate policies and objectives into ideas and applications web-based information products.
• Research, compile, analyze, interpret and prepare a variety of memorandums or reports.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the general public.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 35-40 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing, crawling, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to exposure to variations in extreme heat, cold, mechanical, fume/odor, and dust/mites.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: 8 am - 5 pm, Monday-Friday.

Location: 700 Lavaca St, Austin, Texas 78701

Department: Information Technology

For updates or questions on this position, contact:

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.
Benefits
Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.
FY2026 Travis County Benefit Guide

In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union
Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation
Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit
Employees may sign up for direct bank deposit.

Employee Assistance Program
Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations
Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic
Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays
An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Insurance
Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity
Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking
A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays
Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March

3 personal holidays
April - June

2 personal holidays

July - September

1 personal holiday
October - December

None

New employees are eligible to take personal holidays after 90 days of employment.
Retirement
Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave
Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave
Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund
Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation
Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years

4.0 hours per pay period

6 to 10 years

4.5 hours per pay period

11 to 15 years

5.0 hours per pay period

16 to 20 years

5.5 hours per pay period

21 plus years

6.0 hours per pay period

Part-time employees earn vacation leave on a pro-rated basis.
Workers' Compensation
The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.