Health Care Service Corporation

Systems Analyst-Salesforce

Health Care Service Corporation$61K — $136K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree and 2 years in IT, or 4 years IT with certification, or 6 years IT experience.
  • Proficient in application configuration with solid business or systems analyst experience.
  • Demonstrated experience with Salesforce Administration or Development across various Salesforce product areas.
  • Strong knowledge of Salesforce platform solutions and integration techniques.
  • Experience with data analysis using SOQL, SQL, and related tools.
  • Familiarity with migration tools like Copado for supporting releases.
  • Skilled in agile software development processes.

Responsibilities

  • Design enhancements and new business applications aligning with technical and business requirements.
  • Serve as a technical designer to determine optimal solutions and specify technical requirements.
  • Collaborate with business analysts and architects to translate needs into technical solutions.
  • Analyze and document existing systems and processes for improvements.
  • Facilitate consensus building among stakeholders regarding technology topics.
  • Manage system performance and troubleshoot issues through analytical methods.
  • Deliver software solutions within an Agile environment.

Benefits

  • Comprehensive health and wellness benefits.
  • 401(k) savings and pension plans.
  • Paid time off including parental leave and holidays.
  • Short and long-term disability insurance.
  • Tuition reimbursement for continuous education.
  • Employee assistance program available.
Full Job Description
Job Summary

This position is responsible for designing enhancements and new business applications and/or information systems solutions through integration of technical and business requirements; serving as technical designer to identify best solution and resulting technical specifications within limits of code environment; linking business analyst needs and architect definition to technical solutions.

Required Job Qualifications
• Bachelor Degree and 2 years Information Technology OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience.
* Knowledge of application configuration
* Business or systems analyst experience and Salesforce Administration or Development experience.
* Expertise in understanding Salesforce.com, Sales Cloud, Service Cloud, Health Cloud and other Salesforce product areas (Salesforce Marketing Cloud, Experience Cloud desirable).
* Strong understanding of solutions on Salesforce platform, including Vlocity, OmniScripts DataRaptors, Flexcards, Integration procedures, Apex, VisualForce, Lightning components, LWC, Salesforce workflows/Flows.
* Data analysis experience involving querying and uploading data using SOQL or SQL, Excel, Workbench, DataLoader, Demand Tools, or similar.
* Familiar with Copado and other migration tools to support releases.
* Experience collaborating in a team environment to develop, deploy, and support key applications and features.
* Experience delivering software in an Agile environment.
* Excellent written and oral communication skills to understand objectives, use cases, and requirements.
* Strong analytical skills, enabling you to research, document, and review existing systems.
* Ability to build consensus among business stakeholders on process and technology topics.
* Service Oriented Architecture - SOAP / REST
* SDLC Methodology - Agile / Scrum / Iterative Development
* System Performance management
* Conceptual thinking
* Creative thinking
* Problem solving and analytical thinking
* Strong oral/written communication skills

Preferred Job Qualifications:
* Bachelor Degree in Computer Science or Information Technology related
• Familiarity with cloud platforms and technologies including AWS , Java and webservices, and Front End technologies (HTML5, CSS3, JQuery, JSON, Ajax, Angular.js) is a plus.
* Ability to execute

Sponsorship is not available for this role.

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range
$61,500.00 - $136,100.00

Exact compensation may vary based on skills, experience, and location.

About Health Care Service Corporation

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States. HCSC offers a wide variety of health insurance products and related services, through its operating divisions and subsidiaries in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC's headquarters is located in Chicago, Illinois.
Learn more about Health Care Service Corporation
Size
24,000 employees
Industry
Founded
1936

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