MassMutual

Systems Analyst - Enterprise Automation

MassMutual$124K — $163K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field
  • 10+ years of experience in business analysis, process improvement, or digital transformation
  • 5+ years experience with Robotic Process Automation (RPA) platforms like UiPath
  • Demonstrated ability to lead complex initiatives independently
  • Expertise in process analysis and business requirements definition
  • Advanced skills with process mapping tools such as Visio and Lucidchart
  • Experience influencing senior stakeholders across multiple business units

Responsibilities

  • Lead analysis and automation assessments for cross-functional business processes
  • Evaluate automation feasibility and prioritize projects independently
  • Collaborate with stakeholders to shape automation roadmaps
  • Translate business needs into clear requirements and solution designs
  • Enhance enterprise intake and prioritization processes for automation
  • Mentor analysts and promote automation best practices throughout the organization

Benefits

  • Regular meetings with key teams for alignment and collaboration
  • Focused one-on-one meetings with management for personalized development
  • Mentorship opportunities for professional growth
  • Access to diverse networking opportunities through Business Resource Groups
  • Learning resources available on platforms like Degreed
  • Company values ethics and integrity as a cornerstone of its culture
Full Job Description
The Impact:

In this role, you will:
  • Lead end-to-end process analysis and automation assessments for complex, cross-functional business processes, identifying opportunities that deliver measurable efficiency, risk reduction, and scalability.
  • Independently evaluate automation feasibility, value, and prioritization, applying expert judgment to recommend optimal automation approaches.
  • Partner with senior business stakeholders, product owners, architects, and technology leaders to shape automation roadmaps and investment decisions.
  • Translate complex business needs into clear, high-quality requirements, use cases, and solution designs that enable successful automation delivery.
  • Influence and continuously improve enterprise intake, assessment, and prioritization processes across the automation lifecycle.
  • Serve as a subject-matter expert and thought leader, mentoring other analysts and elevating automation best practices across the organization.


The Minimum Qualifications
  • Bachelor's degree in Computer science, engineering or other applicable discipline
  • 10+ years of experience in business analysis, process improvement, automation, or digital transformation roles.
  • 5+ years of experience working with Robotic Process Automation (RPA) platforms (e.g., UiPath or similar).
  • Demonstrated experience leading complex, cross-functional initiatives with minimal oversight
  • Proven expertise in process analysis, business requirements definition, and solution shaping.
  • Advanced proficiency in with process mapping tools such as Visio and Lucidchart
  • Experience influencing senior stakeholders and driving outcomes across multiple business units.


The Ideal Qualifications
  • Experience working with UiPath Robotic Process Automation (RPA) platforms (e.g., UiPath or similar).
  • Experience : Proven success delivering projects involving AI-powered automations
  • Background in financial services, insurance, or other regulated enterprise environments.
  • Experience with automation assessment frameworks, value modeling, or intelligent automation.
  • Strong executive-level communication and presentation skills.
  • Ability to operate as a trusted advisor and thought leader without formal people-management responsibility.


What to Expect as Part of MassMutual and the Team
  • Regular meetings with the Enterprise Automation, Data Science & AI Engineering and Enterprise Architecture team
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits


Salary Range:
$124,800-$163,800

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

About MassMutual

MassMutual Careers

Join the vibrant team at MassMutual – a leading financial services company where innovative thinking and leadership thrive. MassMutual offers a unique opportunity to accelerate your career in an environment that encourages growth, diversity, and professional development.

Work You’ll Do

At MassMutual, we are committed to helping our clients secure their future and protect the ones they love. Our team is composed of highly skilled professionals dedicated to delivering excellence and innovation in financial services. By joining our team, you will collaborate with talented individuals who are leaders in their fields, passionate about what they do, and eager to drive transformation in the financial sector.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a change, MassMutual has a range of job opportunities and internships that can help you achieve your professional goals. From positions in finance, marketing, IT, and more, our company is actively hiring individuals who are ready to contribute to our culture of excellence and continuous improvement.

Professional Growth and Development

MassMutual is deeply invested in the professional growth of its employees. We offer comprehensive training programs, including leadership development and diversity training, to ensure that every team member has the skills and knowledge to succeed. Our commitment to professional development is matched by our dedication to promoting from within, providing a clear path for career advancement.

Benefits and Culture

Choosing to work at MassMutual means joining a company that values its employees. We offer competitive benefits packages that support the health, financial stability, and well-being of our team members and their families. Our inclusive culture fosters an environment where everyone can thrive, and our leadership is committed to maintaining a diverse and supportive workplace.

Networking and Innovation

MassMutual encourages a culture of networking and innovation. We believe that by fostering connections and encouraging new ideas, we can better serve our clients and stay ahead in a rapidly evolving industry. Our employees are given the tools and freedom to innovate, leading to groundbreaking solutions and services.

Applying for a Position

Ready to take the next step in your career? Explore our current job openings on the MassMutual Careers page. Prepare your resume, sharpen your interview skills, and get ready to join a team that values hard work and creativity. At MassMutual, your future is waiting.

Stay Connected

Keep up to date with the latest from MassMutual by following our careers blog. Gain insights from our team, learn about new job openings, and get tips on everything from resume building to successful interviewing techniques.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with MassMutual today, and be part of a company that’s as invested in your career as you are.

MassMutual: Empowering Professional Futures

At MassMutual, we’re not just preparing you for a job; we’re preparing you for a lifetime of opportunities. Join us and discover how far your ambition can take you.
Learn more about MassMutual
Size
7,700 employees
Industry
Founded
1851

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