Austin, TX
Systems Analyst - Solicitation# 304FM202707
Texas Comptroller of Public Accounts (CPA)

Services Overview . The selected Vendor's Candidate will be part of CPA's Fiscal Management Statewide Fiscal Systems team, supporting the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. The CAPPS Program for this engagement comprises the following components: HR/Payroll (inclusive of Recruit functionality), Financials, STARR, and all ancillary systems. The selected Vendor's Candidate must be adaptable and able to learn and integrate new systems and platforms as needed, such as CGI Advantage.
Annual Professional Training Requirement . In addition to other CPA training requirements, the following professional training requirement applies on an annual basis during the CPA Contract Term, including each renewal term, under the CPA Contract resulting from this solicitation:

• For no compensation from CPA, the selected Vendor's Candidate shall be required to complete a minimum of ten (10) hours of professional training in a relevant area of expertise associated with the Services provided under the CPA Contract.
• The professional training, as determined by the Vendor and/or the selected Vendor's Candidate, shall be conducted and completed by the selected Vendor's Candidate on personal time. If the professional training is intended to be conducted during the CPA-approved work schedule, the selected Vendor's Candidate must coordinate the associated time off with the CPA Supervising Manager, as applicable.
• The Vendor and/or the selected Vendor's Candidate shall be fully responsible for all associated costs, including but not limited to tuition, materials, conference fees, and/or travel expenses. CPA will not approve or make payment for any hours associated with the professional training requirement.
• By July 31st of each CPA Contract Term, the Vendor shall provide the CPA Contract Manager ([email protected]) with an annual professional training report, documenting the completed professional training hours and courses.

Position Requirements . The CPA Work includes, but is not limited to, the following:

• Performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program.
• Responsible for the(CAPPS) security framework, which includes but is not limited to:.
  • Manage and enforce rolebased access control (RBAC) and leastprivilege models within CAPPS and connected systems.
  • Design and maintain segregationofduties (SoD) rules; identify and remediate SoD conflicts across business processes.
  • Review and validate security roles, permission sets, and custom authorizations within CAPPS and all ancillary systems.
  • Monitor and analyze authentication, authorization, and privilegeescalation logs for suspicious behavior and coordinate any findings with CPA Information Security Office.
  • Oversee secure integration of thirdparty apps via SAML, OAuth, OIDC, SCIM, and custom APIs.
  • Validate CAPPS application changes, customizations, and workflows for security and compliance impact.
  • Respond to and investigate identityrelated security incidents, including account compromise, unauthorized access, and fraud indicators.
  • Maintain standards for security, performance, compliance, and architecture.
• Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.
• Reviewing and suggesting approval for all assigned Security Deliverables related to CAPPS Architecture, CAPPS System Development Lifecycle, Disaster Recovery, CAPPS Security Plans (SSP), and all CAPPS related Security plans related to CAPPS applications currently and planning for the future.

Service Desk Support

• Plans, designs, develops, deploys, supports and maintains system configurations and modifications for CPA's CAPPS HR/Payroll application to ensure the system produces accurate data, performs efficiently, and adheres to applicable policies.
• Performs highly advanced analysis and participates in special projects and cyclic processes in support of CPA's CAPPS HR/Payroll application which may include but is not limited to production expansion projects (i.e., agency deployments of CAPPS, new agency creation, deployment of new functionality), fiscal year end closer, legislative system changes, third-party integrations, PeopleSoft Image upgrades and/or decommissioning functionality.
• Supports CAPPS agencies with discovery, prototyping, configuration, security, conversion, integration, and acceptance testing for either implementation or post-production support.
• Provides Level 2 Service Desk duties inclusive of, but not limited to ticket handling for complex issues, in-depth troubleshooting, well documented analysis, and basic configurations following an established and auditable process. All work is done in cooperation and collaboration with a Managed Services vendor that is responsible for all Level 3 duties.
• Performs all duties following CPA's processes, policies, and procedures within project scope and on schedule accordance with milestones, deliverables, and due dates.
• Works under minimal supervision, relying on experience and judgment to plan and accomplish goals, independently performing a variety of complicated tasks. Established processes and procedures must be followed.
• Performs all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
• Actively responds to and maintains customer ticket requests via the CAPPS Service Desk with current information and statuses, including but not limited to break fixes, incidents, required maintenance, and enhancement requests.
• Actively participates in CPA's Major Incident Management (MIM) process for P1 and P2 incidents according to module responsibilities.
• Participates in Disaster Recovery and Upgrade Testing activities.
• Assists with expansion activities.
• Makes presentations at CAPPS User Groups.
• Plans, designs, develops, implements, supports, and maintains the information technology security measures to safeguard system information.
• Participates as directed in an annual SOC-1 attestation audit designed to ensure that controls are effectively designed and operated to ensure the accuracy and security of all information contained/processed via CAPPS. Any enhancements, process changes, or system fixes consider security, availability, processing integrity, confidentiality, and privacy as solutions are suggested, approved, and implemented.
• Performing other related Work as assigned.

OTHER SPECIAL REQUIREMENTS

• Have experience in gathering business requirements for large projects
• Work independently in a diverse team environment with on-site and remote team members.
• Have strong written, verbal, and interpersonal communication skills.
• Have knowledge of project management methodologies.
• Have knowledge of technical and functional attributes of Oracle PeopleSoft.
• Have problem-solving skills and the ability to multitask with readiness to put in extra efforts when necessary.
• Have experience with Agile and other SDLC methodologies.
• Have experience with ITIL methodologies.
• Have experience with or knowledge of information security frameworks (i.e., NIST).

CPA has determined that the Candidate(s) selected under this solicitation may be approved by CPA to perform the Services from a remote location as their primary work location.
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Actual
Years
Experience Years
Experience
Needed Required/
Preferred Skills/Experience 10 Required Extensive Texas public sector experience, directly working for or supporting a Texas state government agency 10 Required Extensive experience performing technical activities in support of CPA application systems 10 Required Extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross functional communication 10 Required Experience preparing materials for and conducting executive-level presentations 10 Required Experience performing technical project management activities in support of CPA's CAPPS program 10 Required Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements 10 Required Extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies 10 Required Experience in IT security and control practices 10 Required Technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher 10 Required Experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances. 8 Required Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes. 5 Required Experience serving in a security analyst role with responsibility overseeing a Managed Services provider 5 Required Experience with user role segregation of duties (SoD) in multi-tenant software applications. 10 Preferred Experience with software and hardware management industry best practices 10 Preferred Experience with CPA's legacy Statewide Financial Systems production support activities 10 Preferred Experience developing technical specifications to support IT procurements

I need Three References

Reference Name ( Required ): Title (Optional) Company Name ( Required ): Phone Number ( Required include area code): E-mail address (Optional): Professional Relationship (Optional):
Peer Co-Worker Supervisor

Customer End-User Subordinate
Reference Name ( Required ): Title (Optional) Company Name ( Required ): Phone Number ( Required include area code): E-mail address (Optional): Professional Relationship (Optional):
Peer Co-Worker Supervisor

Customer End-User Subordinate
Reference Name ( Required ): Title (Optional) Company Name ( Required ): Phone Number ( Required include area code): E-mail address (Optional): Professional Relationship (Optional):
Peer Co-Worker Supervisor

Customer End-User Subordinate