Summary

This job is in the Information Services Division, Office of the Sergeant at Arms (SAA), U.S. House of Representatives (House). Information Services collaborates with House offices and SAA divisions to select, implement and maintain robust and secure hardware and software solutions. Incumbent supports all SAA technological resources, implements hardware and software, administers Windows clients and servers, maintains websites, databases and software applications, and provides technical support.

Duties

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Systems Administrator

Information Services Division

Salary: $99,995 - $102,423

This is a non-supervisory position.

Job Summary:

This job is with the Information Services Division, Office

of the Sergeant at Arms (SAA), U.S. House of Representatives (House). The

Information Services division supports the mission of the SAA by procuring,

deploying, maintaining and supporting all technological resources Information

wit for the House Sergeant at Arms. Information Services staff collaborate with

other House offices and other SAA divisions to select, implement and maintain

robust and secure hardware and software solutions.

Incumbent supports all SAA technological resources. Duties

include implementing hardware and software, administering Windows clients and

servers, maintaining websites, databases and software applications, and

providing technical support to the SAA end-user community.

Duties:

Typical duties include, but are not necessarily limited to:

• Deploys and upgrades computer hardware and software.
• Images and configures Windows clients and servers.
• Manages Active Directory objects.
• Manages NTFS permissions.
• Manages VMWare Vsphere virtual servers, including Windows firewalls.
• Troubleshoots advanced technical problems.
• Supports and administers a wide range of applications including SharePoint, ArcGIS, Appian, SQL Server and WebEOC.
• Manages telecommunications equipment, including iPhones and iPads.
• Supports Disaster Recovery and Business Continuity processes.
• Performs other duties as assigned

Requirements

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Conditions of employment

• USA Jobs Conditions of Employment

Qualifications

Job Requirements:

• Bachelor's degree or equivalent experience.
• Experience administering Windows client and server operating systems.
• Experience managing Windows firewalls.
• Experience administering Active Directory and NTFS permissions.

Preferred Qualifications:

• Bachelor's degree in computer science or a related field and has at least 5 years' experience supporting the duties of the job.
• Successfully completed Microsoft-certified network operating system training and achieved a passing grade on the related exam(s).

Skill Requirements:

CORE

• Adaptability - Ability to deal calmly and
  effectively with high stress situations and work persistently when facing
  obstacles. Ability to work well in ambiguous situations, adjust quickly to
  change, and easily consider new approaches.
• Collaboration - Ability to foster a sense of unity and trust within teams, breaking down silos and promoting teamwork across departments. Ability to encourage and facilitate cooperation, pride, trust, and group identity. Skill in working with others to achieve goals.
• Communication - Ability to convey ideas and
  information to different audiences through verbal and written means.
  Knowledge of different writing techniques for different document types and
  purposes. Ability to create written documents that are complete, grammatically accurate,
  and technically sound. Ability to articulate ideas clearly through
  speech.
• Customer Orientation - Values and
  delivers high quality, professional, responsive, and innovative service to
  internal and external customers. Builds and maintains effective
  customer relations that result in satisfaction; holds self and others
  accountable for quality outcomes.
• Decision Making - Skill in making sound,
  well-informed, and objective decisions, taking into consideration the
  potential impact and implications of the decisions. Ability to commit to
  action even in uncertain situations.
• Organizational Awareness - Knowledge of the
  structure, functions, and dynamics present within the U.S. House of
  Representatives and the SAA. Knowledge of relevant policies and
  procedures that govern the organization. Knowledge of how
  the SAA fits within the broader context of Federal agencies and
  how it contributes to government functioning.
• Planning and Coordination - Ability to
  organize work, set priorities, and determine resource
  requirements. Ability to determine short- or long-term goals and
  strategies to achieve them. Ability to coordinate with others
  to accomplish goals. Skill in monitoring progress in relation to
  desired outcomes.
• Problem Solving - Ability
  to identify problems; skill in determining accuracy
  and relevance of information. Ability to use sound judgment to generate
  and evaluate alternatives, develop effective solutions, and make
  recommendations.

LEADERSHIP

• Leadership skills are not a requirement at entry for this job,
  but may be required at a later point to fulfill the duties
  of the job.

SPECIALTY

• Congressional Awareness & Tact - Knowledge of the internal and external politics that impact the work of the organization. Ability to maintain a nonpartisan approach when addressing work and interacting with others. Knowledge of organizational and political reality and ability to act accordingly.
• Data Management/Information Management - Knowledge of principles, procedures, and tools involved in organizing and maintaining information and data. Ability to develop data warehouses and information management systems to improve the accuracy, integrity, accessibility, and security of data and information at the SAA.
• Information Security - Knowledge of the
  principles, methods, and tools for protecting information and information
  systems from unauthorized access, use, disclosure, disruption,
  modification, or destruction in order to provide
  confidentiality, integrity, and availability.
• Information Technology Expertise - Knowledge of information technology software and related industry practices to facilitate day-to-day SAA operations and the integration of information systems. Skill in ensuring information technology products, services, and practices comply with legal and regulatory requirements.

Work Schedule:

Full-time, permanent. Monday - Friday, 8:30 a.m. - 5:00 p.m.

Must be able to work outside of normal business hours - evenings and weekends may be required.

Physical Requirements and Work Environment:

This job is based in a typical office environment. Actual weight handled varies, but the role involves handling items including books, documents, and equipment weighing up to 25 lbs. The incumbent should be capable of meeting physical requirements, which may include sitting, lifting, bending, crouching, walking, and standing.

Other Significant Factors:

• Job requires on-call support.
• Job requires local travel within the Washington, DC metropolitan area.
• Job may be required to report to work in all conditions.
• Job may require various shifts, extended hours or weekends.

Applicant Instructions:

Qualified candidates should submit a resume and cover letter by 7:00 p.m. on September 4, 2026. Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.