Systems Administrator (SaaS)

INflow Federal

$110K — $155K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of systems administration and analysis experience
  • Bachelor's Degree in Computer Science or related field, or equivalent experience
  • Experience managing user-facing devices and systems
  • Exceptional attention to detail and strong organizational skills
  • Proficient writing skills for documentation purposes
  • Excellent customer service and time management skills
  • Ability to work collaboratively within a project team

Responsibilities

  • Manage the functionality and efficiency of multiple operating systems
  • Maintain server and system integrity and security
  • Set up and manage user accounts and service accounts
  • Document system operations and maintenance procedures
  • Evaluate vendor products and provide recommendations for hardware/software purchases
  • Automate software deployments and troubleshoot end-user virtualization issues
  • Respond quickly to hardware/software problems and assist with technical documentation

Benefits

  • Access to the latest technologies and high-impact projects
  • Collaborative and innovative work culture
  • Participation in training for DoD 8140 certification
  • Opportunities for career growth and leadership development
  • Potential for travel opportunities related to job responsibilities
Full Job Description
Job Overview:

As a Systems Administrator, you'll be at the heart of our mission to keep a primary GEOINT exploitation system running for the analysts who depend on it. Working as part of an elite and agile team, you'll provide on-site, on-the-floor technical and system administration support - troubleshooting software and hardware anomalies as they occur, automating software deployments, packaging software, and supporting VDI endpoints, virtual machines, and geospatial/corporate software - driving our commitment to mission uptime and production readiness.

Here, your work is more than a job - it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.

Duties & Responsibilities

  • Manage the functionality and efficiency of a group of computers running on one or more operating systems
  • Maintain the integrity and security of servers and systems
  • Set up administrator and service accounts
  • Maintain system documentation
  • Interact with users and evaluate vendor products
  • Make recommendations to purchase hardware and software, coordinate installation, and provide backup recovery
  • Develop and monitor policies and standards for allocation related to the use of computing resources
  • Automate software deployments, package software, and troubleshoot VDI endpoints, virtual machines, and geospatial/corporate software issues, making corrective recommendations as necessary
  • Respond quickly to application/hardware issues, resolve problems on the spot where possible, replicate issues for internal analysis/diagnosis, and assist in preparing technical documentation of problems and solutions
  • Program in an administrative language as needed
  • Develop and implement testing strategies and document results
  • Provide advice and training to end users
  • Provide guidance and work leadership to less-experienced staff members
  • Maintain current knowledge of relevant technologies as assigned and participate in special projects as required


Required Skills & Experience

  • 5-10 years of directly related experience in systems administration and analysis
  • Bachelor's Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
  • Experience supporting maintenance and change requests for all user-facing devices and systems
  • Attention to detail and strong organizational skills
  • Strong writing skills (document creation and note taking)
  • Strong time management skills
  • Ability to work within a team on projects and/or tasks
  • Multi-mission environment experience
  • Experience with Microsoft Office Suite (Excel, Word, PowerPoint)
  • Ability to troubleshoot and document various problems
  • Excellent customer service skills


Desired Skills

  • Software package/binary deployment (Tanium, Numecent, XenApp, SCCM/MECM)
  • Service+ experience
  • Thin Client operating systems and virtual hosted desktop OS (AVD/ThinPro/Citrix)
  • Client operating systems (Windows 11)
  • Virtual Desktop Infrastructure (Azure Virtual Desktop, ESX/vSphere, XenDesktop)
  • Advanced scripting in Python / PowerShell
  • Log analysis experience for troubleshooting


Clearance Requirements

$110,000 - $155,000 a year

This is the likely salary range for this position. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Certification Requirements

Most of our contracts require DoD 8140 (formerly 8570) compliance. We built 8140.study - our certification training platform - to help. This helps you study for certifications such as the CompTIA Security+.

Other Notes
  • Some travel may be required: Must have valid driver's license and transportation. This is subject to change at the direction of the customer.
  • If accommodation is needed with your application or the interview process for applicants with disabilities, please contact Human Resources at [redacted].
  • Candidate must have the ability to lift up to 50 lbs.
  • Must have willingness to perform duties not listed in the job description as required by INflow and our customer.


Citizenship Requirements

* Please note that INflow Federal is a defense contractor. Pursuant to our government contracts, candidates must be US Citizens to be considered for employment.

Similar Jobs

More Jobs at INflow Federal

More Information Technology Jobs

Find similar Systems Administrator (SaaS) jobs: