Cloud Ops Engineer

INflow Federal

$115K — $145K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in cloud engineering or related field
  • Bachelor's degree in computer science, computer engineering, or related field, or 3 more years in information technology
  • Proficiency in AWS cloud services
  • Strong troubleshooting and problem-solving skills
  • Experience in customer-focused technical support
  • Knowledge of Linux distributions such as RedHat or CentOS
  • Familiarity with DevOps practices and continuous integration tools
  • Excellent communication skills

Responsibilities

  • Proactively manage and maintain cloud infrastructure for high availability
  • Resolve customer issues with top-tier technical support
  • Collaborate with engineering teams to support cloud applications
  • Monitor application performance to address issues
  • Identify scalability and performance issues in application infrastructure
  • Develop and maintain documentation for application support procedures

Benefits

  • Certification training platform access for DoD 8140 compliance
  • Opportunities to work on high-impact projects
  • Access to the latest technologies
  • Culture of creativity and collaboration
  • Some travel opportunities
Full Job Description
Job Overview:

As a Jr Cloud Engineer, you'll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support.

Here, your work is more than a job- it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.

Specific Duties and Responsibilities:

  • Proactively manage and maintain cloud infrastructure, ensuring high availability and performance.
  • Respond to and resolve customer issues, providing top-tier technical support and customer service.
  • Collaborate with various engineering teams to support user consumption of applications in the cloud in a sophisticated enterprise environment.
  • Engage in application monitoring to assist in identifying and addressing application performance or availability issues.
  • Continuously monitor supporting application infrastructure to help identify and report on scalability and performance issues.
  • Develop and maintain comprehensive documentation for application support procedures.


Required Skills:

  • 2+ years of experience
  • Bachelor's Degree in computer science, computer engineering, systems engineering or any related field/major, or 3 additional years of experience in information technology
  • Proficiency with AWS cloud services and infrastructure management.
  • Exceptional troubleshooting and problem-solving skills.
  • Experience in providing customer-focused technical support.
  • Knowledge of Linux distributions (e.g., RedHat, CentOS).
  • Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus).
  • Excellent communication and collaboration abilities.


Required Clearance

  • Active DoD TS/SCI


$115,000 - $145,000 a year

This is the likely salary range for this position. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Certification Requirements

Most of our contracts require DoD 8140 (formerly 8570) compliance. We built 8140.study - our certification training platform - to help. This helps you study for certifications such as the CompTIA Security+.

Other Notes
  • Some travel may be required: Must have valid driver's license and transportation. This is subject to change at the direction of the customer.
  • If accommodation is needed with your application or the interview process for applicants with disabilities, please contact Human Resources at [redacted].
  • Candidate must have the ability to lift up to 50 lbs.
  • Must have willingness to perform duties not listed in the job description as required by INflow and our customer.


Citizenship Requirements

* Please note that INflow Federal is a defense contractor. Pursuant to our government contracts, candidates must be US Citizens to be considered for employment.

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