Systems Administrator

Doncasters

$70K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong communication skills, capable of engaging with all business levels.
  • Experience with Windows systems management, Active Directory, and O365 administration.
  • Familiarity with network storage devices and data retention approaches.
  • Proficiency in Hyper-V or similar virtualization technologies.
  • Ability to configure and deploy user workstations and laptops in various settings.
  • Demonstrated analytical and problem-solving capabilities for proactive and crisis scenarios.
  • 3 to 5 years of experience in a medium-sized business environment.

Responsibilities

  • Consult with management to assess computer system needs and project scope.
  • Provide direct support for users, including hardware and software upgrades.
  • Promptly respond to support tickets regarding connectivity and application issues.
  • Research and test software before deployment to users.
  • Ensure compliance with data accuracy, security, and regulations through IT policies.
  • Coordinate with external vendors and technical personnel for services and products.
  • Manage system operation schedules, backups, and perform preventative maintenance.
  • Develop and maintain disaster recovery plans and protocols.
  • Utilize ManageEngine for issue tracking and resolution.
  • Support compliance with DFARS and CMMC requirements.

Benefits

  • Opportunity to work in a diverse and interesting field.
  • Environment focused on continuous learning and development.
  • Paid Time Off (PTO) offered.
  • Competitive 401K plan available.
  • Comprehensive medical insurance coverage.
Full Job Description
Are you a skilled Systems Administrator looking to take your career to the next level? At Doncasters we have an exciting opportunity for a Systems Administrator to join our Groton, CT location.

The Systems Administrator role is to support all levels of the business with their IT needs including hardware, devices, software, cabling and ERP systems.

What we can offer you:
• An interesting and varied field to work in
• An environment where you can learn and grow through constant development opportunities
• PTO
• Competitive 401K
• Competitive medical insurance

Description:
  • Consults with management to analyze computer system needs for management information and functional operations, to determine scope and priorities of projects, and to discuss system capacity and equipment acquisitions.
  • Provides support for individual users, including analysis of necessary hardware and software upgrades and purchases.
  • Responds promptly to support tickets raised regarding system support, applications support, connectivity issues, software installations, upgrades, etc. and resolves issues to minimize downtime within critical systems.
  • Researches and tests software prior to deployment across user systems.
  • Follows and promotes management information system policies and controls to ensure data accuracy, security, and legal and regulatory compliance.
  • Liaises with consultants, contractors, technical personnel, and vendors for service and products.
  • Manages computer operation scheduling, backup, storage, and retrieval functions. Performs preventative maintenance for the network and all systems.
  • Develops, maintains, and tests disaster recovery plans.
  • Utilizes ManageEngine ticketing system for tracking issues and their resolution.
  • Support system controls & policies to meet requirements of DFARS & CMMC

Interested?

If you have any of the below skills, we would love to talk to you about your next career move:

Qualifications:

The successful applicant must be available for occasional off hours support and maintenance and will possess the following skills and experience:
  • Strong communication skills with ability to interface directly with all levels of the business.
  • Experience performing the administrative activities associated with maintaining Windows systems, Active Directory, and O365.
  • Experience with network storage devices and data retention practices.
  • Experience with Hyper-V or other virtualization platforms.
  • Able to configure and deploy workstations, laptops, and peripherals to users in both office and manufacturing areas.
  • Strong analytical and problem-solving skills, both on a proactive, planned, project basis as well as a crisis/problem recovery situation.
  • 3 to 5 years' experience in a medium sized business

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