Systems Administrator 2
Location: Annapolis Junction, MD
Clearance Required: TS/SCI with polygraph
Position Type: Full-Time
About the Role
Navius Technologies is seeking an experienced Systems Administrator 2 to provide Tier I and Tier II IT support in a fast-paced, mission-focused environment. The ideal candidate will bring strong technical troubleshooting skills, deep experience with UNIX and Windows operating systems, and a proactive approach to optimizing system performance and reliability. This position supports critical operations and requires an active TS/SCI with Polygraph.
Key Responsibilities- Deliver Tier I (Help Desk) and Tier II (Escalation) support, including problem identification, diagnosis, and resolution
- Manage daily configuration, operation, and monitoring of IT systems across client/server/storage/network devices and mobile platforms
- Support end users with system access, usage guidance, and general IT support
- Optimize system operations and resource utilization through proactive monitoring and analysis
- Perform system capacity planning and implement enhancements to improve reliability and performance
- Troubleshoot issues and provide in-depth analysis and technical feedback to agency management and internal customers
- Remain engaged throughout the resolution of dispatch system and hardware issues
- Configure and manage both UNIX and Windows operating systems, including installation and maintenance of OS software
- Maintain system and network integrity while implementing improvements to infrastructure and operations
- Participate in escalation protocols and communicate status updates effectively to stakeholders and leadership
Qualifications- 10+ years of experience as a Systems Administrator
- Demonstrated expertise in UNIX and Windows operating systems, configuration, and troubleshooting
- Proven ability to support and optimize IT infrastructure, including servers, storage, networking, and mobile devices
- Strong understanding of system performance tuning, capacity planning, and diagnostics
- Excellent written and verbal communication skills
- Ability to work collaboratively with internal teams, users, and mission stakeholders
- Must hold an active TS/SCI with Polygraph
Benefits at Navius TechnologiesAt Navius, we invest in our people. Our benefits are designed to support your health, financial well-being, time off, and professional growth so you can thrive both on and off the job.
Health & Wellness
- Flexible, customized medical coverage for you and your family
- Health Savings Account (HSA) with tax advantages and year-to-year rollover
- Dental and vision insurance for comprehensive careFinancial Security
- Competitive salaries that reflect your skills and market value
- 401(k) with 8% employer contribution - fully vested on day one
- Life and AD&D insurance
- Short- and Long-Term Disability (STD & LTD) coverage
Work-Life Balance
- Generous paid vacation
- 11 paid holidays
- Sick and safe leave
- Paid maternity leave
Perks & Development
- Annual technology stipend
- Training and development allowance
- Annual profit-sharing program
At Navius, we believe that when you're supported, you perform your best. Join a company that values your contributions and invests in your future