Pfizer

System Specialist

Pfizer • $82K — $137K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 2 years of experience or master's degree with no experience; or associate's degree with 6 years of relevant experience; or high school diploma with 8 years of relevant experience.
  • Experience in supporting software/hardware/computer systems in a regulated environment.

Responsibilities

  • Support hardware and software installation, configuration, maintenance, and troubleshooting for instrumentation.
  • Provide project management and technical support for instrumentation processes and lifecycle activities.
  • Make decisions on complex instrumentation issues and collaborate with Quality Control and/or GMP Manufacturing teams.
  • Support validation, qualification, and decommissioning projects at the Andover site.
  • Author and review instrument documentation including validation and operational procedures.

Benefits

  • 401(k) plan with matching contributions and additional retirement savings contributions.
  • Paid vacation, holidays, and personal days.
  • Paid caregiver/parental and medical leave.
  • Comprehensive health benefits including medical, prescription drug, dental, and vision coverage.
Full Job Description
The System Specialist under Andover Site Technical Services (STS) Instrument Services (IS) provides technical support across instrumentation lifecycle activities in support of the Quality Control and Manufacturing Instrumentation Program at the Andover, Massachusetts site.

The System Specialist will utilize their knowledge to provide technical support throughout the instrument lifecycle and support instrument qualification / upgrade, operation and maintenance programs, troubleshooting, performance issue resolution, reliability, periodic review / System Health Check, electronic data reconciliation, administrative, and decommissioning actions and deliverables for cGMP instruments and workstations used in the Quality Control Laboratories and GMP manufacturing suites. The System Specialist will also support technical and Continuous Improvement projects across the Site Technical Services, Quality Control Laboratory, and GMP Manufacturing team(s).

What You Will Achieve

In this role, you will:
  • Support the Quality Control and Manufacturing Instrumentation Lifecycle Program and provide hardware and software installation, configuration, maintenance, and troubleshooting support, vendor and IQ/OQ/PQ support, new system set-up, back-up, and restoration support, kiosk mode software and Global Data Protection Solution installation, activation, and troubleshooting support, and data virtualization support
  • Provide project management and technical support across instrumentation processes / programs, troubleshooting, and lifecycle activities and reliability / performance issue resolution actions
  • Make decisions to resolve moderately complex instrumentation issues and contribute to moderately complex instrumentation projects in collaboration with Quality Control and/or GMP Manufacturing Team(s)
  • Support validation / qualification / upgrade, operation, maintenance, system administration, reliability and/or decommissioning projects at the Andover site
  • Author and/or review routine to complex instrument documentation including (but not limited to) validation documentation, operation and maintenance procedures, system administration procedures, instrument periodic review / System Health Check, data integrity assessments, electronic record assessments, electronic data reconciliations, decommissioning documentation, Change Controls, investigations, and/or Corrective and Preventative Actions
  • Work under general supervision, using own judgment where needed / appropriate


Here Is What You Need (Minimum Requirements)
  • Applicant must have a bachelor's degree with at least 2 years of experience; OR a master's degree with 0+ years of experience; OR an associate's degree with 6 years of experience; OR a high school diploma (or equivalent) and 8 years of relevant experience
  • Experience supporting software / hardware / computer systems and instrument lifecycle processes in a regulated environment

Bonus Points If You Have (Preferred Requirements)
  • Experience validating, maintaining, and/or decommissioning quality control or manufacturing instruments
  • Knowledge and practical application of relevant cGMP principles and industry standards as they pertain to instrument lifecycle and Data Integrity and ERES requirements (21 CFR Part 11, ICH, Annex 11)
  • Proficiency with Network Technologies such as Virtual Network (VLAN), Network Security Protocols, and firewall technologies, familiarity with server components/configuration and virtualization systems, and experience troubleshooting Microsoft Operating System and components such as windows registry and system files

PHYSICAL/MENTAL REQUIREMENTS
  • Ability to perform mathematical calculations, scientific computation, complex data analysis, verbal communication, written communication, strategic thinking, business acumen, project management.
  • Normal lifting, sitting, standing, and walking requirements to facilitate support of team in the office and in the laboratories / manufacturing areas.


NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
  • Position is first shift Monday through Friday
  • Occasional off-hour support to address time-sensitive production and business-related issues


Work Location Assignment: On Premise

The annual base salary for this position ranges from $82,700.00 to $137,900.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Engineering

About Pfizer

Hospira, Inc. is the provider of injectable drugs and infusion technologies. Through its broad, integrated portfolio, Hospira is uniquely positioned to Advance Wellness™ by improving patient and caregiver safety while reducing healthcare costs. The company is headquartered in Lake Forest, Ill., and has approximately 16,000 employees.

Pfizer Careers

Joining Pfizer’s global team offers more than just job opportunities; it’s a chance to be a part of a company that leads with science and innovates for better health. As a leading biopharmaceutical company, Pfizer is at the forefront of transforming lives through innovation, leadership, and diversity. Work You’ll Do At Pfizer, you will collaborate with some of the brightest minds in the industry, engaging in work that enhances global health and saves lives. Our culture thrives on intellectual curiosity, professional growth, and inclusivity, making every day a learning opportunity. Here, your skills will be honed, your professional acumen will be expanded, and you will be part of a team that values the power of diverse insights to drive success. Pfizer’s Leadership and Growth Lead and innovate with Pfizer, where we value the growth of each employee. Our leadership is committed to providing employees with the training and resources needed to excel in their careers. Pfizer offers a variety of career paths, including roles in research, marketing, finance, technology, and more, each offering a unique blend of challenges and rewards. Internship and Employment Opportunities Start your career with Pfizer through our internship programs or dive straight into a full-time position. We are hiring individuals who are passionate about healthcare and who seek to make a difference in the world. Our internships provide invaluable industry experience, networking opportunities, and a potential pathway to full-time employment. Benefits and Culture Pfizer is dedicated to fostering a workplace where all employees feel valued and can achieve their full potential. We offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. At Pfizer, you’ll find a culture that encourages collaboration, innovation, and continuous learning. Join Our Team Explore the numerous job opportunities at Pfizer by searching open positions that match your skills and interests. We look for driven, curious, and innovative team players who are ready to advance their careers in a transformative company. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Pfizer. Interview and Resume Tips Prepare for your future with Pfizer by utilizing our resources for resume building and interview preparation. We provide guidance on how to effectively showcase your skills and experiences to align with the needs of a position at Pfizer. Our goal is to help you succeed in securing a role that suits your professional goals and personal growth aspirations. Pfizer: A Place Where You Can Make a Difference Every position at Pfizer contributes to our mission of making the world a healthier place. Whether through direct patient care, research innovation, or corporate roles that support our operations, your work will have global impact. Join us in our journey to change lives—explore Pfizer careers today.
Learn more about Pfizer
Size
79,000 employees
Market Cap
$285.9 billion
Industry
Net Income
$9.6 billion
Founded
1849
5 Year Trend
+9%
Revenue
$41.9 billion
NASDAQ

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