Atlantic.Net is seeking a highly motivated Systems Engineer with a passion for delivering excellent technical support and outstanding customer service. In this role, you will design, implement, and manage our core IT infrastructure, requiring extensive hands-on experience maintaining equipment within a physical data center environment while simultaneously managing and scaling multi-tenant public and private cloud architecture. This includes Linux and Microsoft Windows administration, virtualization technologies (VMware, KVM, and Hyper-V), and Active Directory management. Working closely with cross-functional teams in a lean, agile environment, you will enjoy true ownership of systems as you optimize infrastructure, troubleshoot complex issues, and implement reliable solutions. This is a strictly onsite, datacenter-based role in Orlando, FL. Only local candidates will be considered. Responsibilities: • Identity and Access Management: Assist in the administration of Active Directory and/or alternative identity providers (e.g., LDAP), supporting user account lifecycle management, group policy/ACL management, and integration with security tools, including Intune. • Server Management: Administer and optimize Windows and Linux server environments, performing tasks such as configuration management, performance tuning, security hardening (following established standards), and troubleshooting. • Jira Administration: Configures, maintains, and optimizes the organization's Jira instance, managing custom workflows, permissions, and integrations to streamline team productivity and project tracking. • Automation & Configuration Management: Develop and maintain automation scripts and contribute to configuration management solutions to streamline deployments and enforce configuration consistency. • Cloud Integration: Assist in the design, implementation, and management of hybrid cloud environments, integrating on-premise server infrastructure with cloud services. • Monitoring & Alerting: Configure and maintain monitoring tools to proactively identify and resolve performance issues and security vulnerabilities. • Back-up Administration and Monitoring: Oversees the organization's data protection strategy by configuring, monitoring, and maintaining enterprise backup solutions like Veeam and other industry-standard tools to ensure reliable data recovery, system availability, and compliance. • Collaboration & Communication: Collaborate with cross-functional teams (development, security, network, support) to plan and execute system upgrades, migrations, and new project deployments. Clearly communicate technical concepts to both technical and non-technical audiences. • Documentation & Knowledge Sharing: Create and maintain detailed system documentation, runbooks, and knowledge base articles to facilitate efficient troubleshooting and knowledge transfer. Requirements: • Experience: Working in a physical data center environment and multi-tenant public and private cloud architecture. • Linux Expertise: Solid understanding of Linux operating systems and core services. • Scripting Skills: Proficiency in scripting languages for automation tasks. • Configuration Management: Familiarity with configuration management tools. • Networking Fundamentals: Understanding of networking concepts, protocols (TCP/IP, DNS, DHCP), and services (VPN, firewall). • Analytical & Problem-Solving: Ability to diagnose and resolve technical issues effectively. • Communication & Collaboration: Excellent communication and interpersonal skills with the ability to collaborate with cross-functional teams. • Security Awareness: Understanding of security best practices and ability to implement security controls and assist Security Team for audits. • Preferred Qualifications: Relevant certifications (e.g., CompTIA Linux+, RHCSA). • Experience with containerization technologies (Docker, Kubernetes) is a plus.