U.S. Department of Health & Human Services

System Director, Environmental Services

US-Anywhere
+ 7 other locationsRemote
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in hospital housekeeping
  • Demonstrated ability to manage both salaried and hourly staff
  • Strong understanding of regulatory compliance (OSHA, The Joint Commission)
  • Experience with high-level patient experience outcomes (HCAHPS)
  • Proven track record in developing and leading large teams across multiple sites
  • Ability to manage vendor relationships and service agreements

Responsibilities

  • Lead a goal-oriented hospital housekeeping team
  • Ensure a consistently safe and clean environment for patients
  • Manage scope and execution of contract responsibilities
  • Develop and implement a competency program for management staff
  • Oversee bed turnaround time and patient throughput metrics
  • Maintain readiness for compliance surveys and inspections
  • Cultivate strong relationships with executive-level stakeholders

Benefits

  • Paid time off for vacation and sick leave
  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with employer matching contributions
  • Access to an employee assistance program (EAP)
  • Engagement in employee resource groups (ERGs)
  • Opportunities for career development and ongoing training
Full Job Description
Pay Rate:
Salary - Salary Plan, 125,000.00 USD Annual

Job Description

Lead a goal-oriented hospital housekeeping department to create a team environment that is effective, productive, and rewarding. Together with your team, you will create a safe, clean, and comfortable environment where patients can heal.

Responsibilities

  • MUST BE RELOCATABLE FOR ALL PURPOSES
  • MUST HAVE HOSPITAL HEALTHCARE EXPERIENCE
  • The contract itself: scope, exhibits, purchasing responsibilities, asset management, and the discipline to know what is in scope and what is a change order.
  • History of leading 200+ across salaried managers, supervisors, and hourly frontline, spread across multiple sites. Please note: A single tower with several wings is not a multi-campus account.
  • The development of your own management team, against a documented competency program you personally sign off on.
  • Bed turnaround time and patient throughput - the number that gates the hospital's capacity.
  • Patient experience outcomes tied to cleanliness, including HCAHPS performance.
  • strong relationships with C-suites/ client /customer
  • Survey readiness as a permanent condition, not a fire drill - OSHA, The Joint Commission, CMS, CDC, Life Safety, regulated medical waste, and state authorities.
  • Safety and claims exposure - workers' comp, general liability, and the daily habits that keep both down.
  • Vendor and service agreements: pest control, waste, linen, mats, window washing, curtains.

Skills
  • Veterans are also encouraged to apply
  • Interpersonal Skills: Ability to interact with individuals at all levels of the organization
  • Communication: Effective written, spoken, and non-verbal communication as well as presentation skills
  • Customer Service: Service-oriented mentality with a focus on exceeding expectations
  • Professionalism: Maintain a positive and professional demeanor
  • Decision Making: Ability to quickly make sound decisions and judgments
  • Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
  • Team Player: Willingness to collaborate and provide support where needed to achieve outcomes
  • Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
  • Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment


Additional Requirements
  • 2+ years managing salaried and hourly employees
  • Ability to work a flexible schedule that may include nights, weekends, and holidays
  • Computer experience with word processing, spreadsheets, and various software


Not Required But a Big Plus
  • Proficiency in languages other than English, especially Spanish
  • Familiarity with OSHA, The Joint Commission, and other regulatory requirements


What We Offer
  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee assistance program (EAP)
  • Employee resource groups (ERGs)
  • Career development and ongoing training


Important to Know
  • Veterans and candidates with military experience are encouraged to apply.


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