TeleTech

System Architecture SME

TeleTech$99K — $225K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in system architecture and engineering
  • Hands-on experience with Cisco UCS chassis and integrated components
  • Proficient in VMware vSphere 7 or 8 and server management tools
  • Strong knowledge of Windows server setup and network troubleshooting
  • Experience in designing server rooms and managing NetAPP ONTAP
  • Familiarity with Python and PowerShell scripting for automation
  • Must possess TS/SCI clearance for security purposes
  • High school diploma or GED is required

Responsibilities

  • Lead engineering initiatives to design and develop advanced systems
  • Translate customer needs into practical technical specifications
  • Manage centralized server provisioning and enforce consistency with UCS Manager
  • Troubleshoot networks and perform routine maintenance of Windows servers
  • Oversee the design and configuration of server rooms and networking environments
  • Provide technical expertise and mentorship to team members
  • Research and integrate advanced technology solutions like Zero Trust architecture

Benefits

  • Comprehensive health, life, and disability insurance
  • Retirement plans with employer contributions
  • Paid leave and professional development opportunities
  • Tuition assistance for further education
  • Work-life balance programs and dependent care support
  • Recognition awards for exceptional performance
Full Job Description
System Architecture SME
The Opportunity:

Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security interests that directly support the Department of War? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer-focused engineering solution.

As a leader in systems engineering, we're looking for you to solve complex challenges and shape our client's mission requirements by leading engineering. Your customer will trust you to not only design and develop these systems, but also evolve them with advanced technology solutions. Share your expertise through leadership and mentoring, while broadening your skillset into areas like Zero Trust and cloud technologies. Join our team and create the future of information technology for the Department of War.

Join us. The world can't wait.

You Have:
  • Experience with Cisco UCS chassis, including blade servers and integrated components, to support enterprise workloads, and implementing service profiles in UCS Manager to streamline server provisioning, enforce consistency, and reduce deployment time
  • Experience configuring fabric interconnects for centralized management and unified fabric networking
  • Experience with server management, and utilizing VMware, vSphere 7 or 8, Active Directory Domain Services, and Group Policy
  • Experience managing Windows, including server setup, deployment, and maintenance, and troubleshooting networks
  • Experience designing server rooms, including servers and networking, and NetAPP ONTAP
  • Experience with Python and PowerShell scripting
  • TS/SCI clearance
  • HS diploma or GED


Nice If You Have:
  • Experience with shell scripting or PowerShell and automation tools
  • Experience administering and maintaining multiple hypervisor environments, including Microsoft Hyper-V and VMware vCenter
  • Ability to conduct independent research and apply solutions
  • Possession of excellent verbal and written communication skills
  • Possession of excellent problem-solving skills


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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