System Analyst - Knowledge Management

Averity

$170K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in Knowledge Management (KM) or legal applications in a law firm or legal department.
  • Strong understanding of AI prompts and their applications in legal technology.
  • Proficient in Visio or Lucidchart, with hands-on skills in UML and wireframing.
  • Excellent documentation and communication skills for interaction with attorneys and executives.
  • Familiarity with KM tools and technologies, including document management systems and databases. 3+ years of prior law firm experience required.

Responsibilities

  • Identify and implement innovative legal practice solutions to support firm methodologies.
  • Oversee and maintain the firm's practice systems, including configurations and integrations.
  • Administer existing KM solutions and serve as a liaison with attorneys and staff.
  • Develop and implement databases to enhance KM and client service efficiency.
  • Capture knowledge expertise and best practices using AI and other tools.
  • Promote KM tools and systems through training sessions and user guides.
  • Monitor and evaluate KM activities for effectiveness and recommend improvements.

Benefits

  • Opportunity to work with an experienced KM team at a leading law firm.
  • Supportive leadership team committed to employee welfare.
  • Long-standing stability and dedication to innovation in legal tech practices.
Full Job Description
The Practice Systems Analyst (Knowledge Management-KM) plays a vital role working closely with the Firms attorney's, Practice Group Managers, Legal Project Management staff, and Information Service's teams to help identify, implement, maintain and support effective technology tools and resources incorporating a full suite of Legal industry applications. This hybrid position is based in the Firm's New York offices in Hudson Yards. Hybrid - 3 days a week in the office What is your mission: -As the Systems Analyst, you will be part of a very selective team to help identify, implement and manage both new and existing innovative practice solutions to support the Firm's practices and methodologies. -Oversee the Firms Practice systems, including their configurations, feeds, data collections and integrations with other systems. -Administer existing KM solutions and be the direct liaison with the attorneys and staff in using the tools effectively and efficiently. -Hands-on development, implementation and administration of Databases that enable KM and client services efficiencies. -Work directly with the staff and the attorney's to identify and capture knowledge expertise and best practices using AI or any other tools to help simplify the KM process. -Assist in promoting Firm-developed and acquired practice management systems and KM tools by creating technology demo's, leading training sessions, writing usage guides, and participating in educational events and presentations. -Monitor and evaluate the effectiveness of the Firm's KM activities and make the necessary recommendations for the Firm's improvement. What skills do you need to be successful in this role: -3+ yrs in Knowledge Management (KM) or working with an applications team in a Law Firm or an organizations Legal department. -Building out wireframes and project plans -Super strong understanding of AI prompts and their solutions, along with the ability to work with KM attorneys and teach/explain the Firm's new initiatives. -Proficient in Visio or Lucidchart and hands-on with UML and wireframing an application and implementing effective KM solutions. -Superb documentation and communication skills as you will be working with the Firm's attorneys, staff, and "C" level executives. -Experience with KM tools and technologies, including document management systems, intranets and databases with a basic knowledge utilizing tools such as LexisNexis, Westlaw, Fastcase -3+ years prior Law Firm experience a MUST ! ! ! What's in it for the Systems Analyst: - A Great Base Salary of $170K - The opportunity to work with an experienced KM team for a leading Law Firm - A Superb Leadership Team that genuinely cares about its employees - Stability - The firm has been in business for over 100 years and is still dedicated to innovation in tech and legal practices.

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