System Analyst

Global Pharma Tek

$75K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience as a systems analyst
  • Knowledge in systems analysis, design methods, and server/application management
  • Familiarity with testing and implementation methodologies
  • Experience with operational processes, change management, and project coordination
  • Understanding of server and network technologies, IT security policies
  • Experience managing data sources like SharePoint Lists and NoSQL databases
  • Proficient in creating custom reports and e-learning materials using tools like Adobe Captivate.

Responsibilities

  • Analyze system requirements and design appropriate solutions
  • Manage testing and implementation of system solutions
  • Coordinate projects across multiple dispatch centres
  • Evaluate new software and hardware functionality
  • Develop and maintain e-learning content and reports
  • Implement change management strategies for technology solutions

Benefits

  • Opportunity to work in emergency health services
  • Engage with public safety agency stakeholders
  • Exposure to cutting-edge technology solutions
  • Involvement in critical operation projects requiring quick decision-making
Full Job Description
Position: Systems Analyst
Location: Toronto, ON
Duration: 500 Business Days


Experience and Skill Set Requirements:
3-5 years experience as a systems analyst
Knowledge of systems analysis and design methods and techniques to develop system solutions and to manage servers and applications
Demonstrated knowledge of testing and implementation methods and practices for testing and acceptance
Experience with systems and business operational disciplines and processes; skills in negotiation, conflict and problem resolution, change management and project coordination; current knowledge in new technologies and trends that may benefit emergency health services.
Knowledge of server and network technologies, hardware and facilities requirements (data centres) along with IT security policies to identify and evaluate IT options for clients and to design, develop and implement technology solutions
Experience with creating and managing data sources (SharePoint Lists, NoSQL database, etc.).
Experience creating custom reports, implementing change management and auditing data.
Experience with database integration
Experienced with developing and maintaining interactive e-learning using Adobe Captivate and/or Articulate Storyline to convert training materials created via SWAY, Powerpoint, etc into SCORM files (e.g. Moodle LMS compatible format); this material includes content, videos and interactive functionality

Analytical and Communication
Understanding of emergency health services including ambulance communications.
Understanding of Learning Management Systems including Moodle from a content development perspective
Understanding of databases (SharePoint Lists, NoSQL database, etc.)
Understanding of Microsoft technologies

Project Management and Coordination Skills
Knowledge of project management methodology, analytical tools and processes, and tendering process to support projects and development of project plans.
Analytical and problem-solving skills to assess business and technology requirements, evaluate the functionality of new software and hardware
Experience in working on multiple projects at the same time
Experience in working on multi-year projects

Industry Experience :
Microsoft Technology certifications an asset
Moodle Experience an asset
Experience with the Public Safety agencies and its stakeholder would be an asset
Experience with the projects related to 24x7 critical environments and operations

NOTE:
The resource will be required to travel to multiple dispatch centres/CACCs across the province to provide project support and coordinate/remediate the telephony training in order to implement the new PSRN solution.

Must haves:
• 5+ years experience as a systems analyst.
• Experience with the projects related to 24x7 critical environments and operations,
• Experience working in the PSRN project
• Understanding of emergency health services including ambulance communications.

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