Provides support for implementation, troubleshooting and maintenance oof Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 3 problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.Experience with Container Technology: Administering large software deployments on LINUX/UNIX systems, administering clustered storage solutions (e.g. storage appliances, Ceph), Kubernetes orchestrated containers, system configuration management software (e.g. Puppet, Ansible) and change control.
We strive to provide the best well-rounded benefits package available.
- Premium health, dental, and vision package
- Company funded HRA
- 401k company contributions
- Employer paid group term life insurance policy
- Tuition assistance and career development
- Short-term and long-term disability
- Paid time off
- Referral bonuses
- Company outings, giveaways & more
