As the first hire System Administrator in Nashville you will be responsible for everything from system deployment to troubleshooting (often inside the tunnel), workstation, VOIP, network and helpdesk/end-user support in a rapidly advancing site environment. This position provides an opportunity for a motivated individual to expand their skill set while being introduced to the entire IT service and support stack.
Responsibilities- Design, deploy and manage construction and tunnel network, server, and end-user equipment.
- Discover end-user needs, implement innovative solutions, and adapt as requirements evolve.
- Provide end-user support for O365, Gsuite, VMS, Windows, Ubuntu, printers, network appliances.
- Manage device inventory and provisioning for new users.
- Physically deploy and maintain network gear in tunnels + surface sites.
- Rack/stack servers, switches, firewalls, network equipment, cameras.
- Run/terminate cabling where needed.
- Troubleshoot network and systems in a rugged construction environment.
- Maintain infrastructure supporting TBM operations.
- Diagnose hardware failures in the field.
Basic Qualifications- Bachelor's or equivalent work experience.
- 5+ yrs experience in Systems Administration / similar roles.
- Proven experience in site-based work (I.e. in the field, troubleshooting on the ground).
Preferred Skills and Experience- Ability to handle a rapidly changing set of requirements and schedules.
- Experience building or maintaining network, OS, printing, application support in a small/medium sized business.
- Experience automating repetitive tasks.
- Comfortable with occasional physical work, carrying servers, ec
- Familiarity with disk imaging and software deployment tools.
- Working knowledge of common cloud services: O365, Gsuite.
- Basic exposure to Active Directory and DNS management.
- Excellent problem-solving skills with a practical solutions-based approach.
Additional Requirements- Ability to work long hours and weekends as necessary.
- Willingness to learn new skills and grow into greater responsibility.
- OK with confined spaces (occasionally entering the tunnels)
Benefits We offer employer-paid medical, dental, and vision coverage, a 401(k) plan, paid holidays, paid vacation, and a competitive amount of equity for all permanent employees.
